My computer suddenly stopped working unexpectedly on the desktop.
My computer suddenly stopped working unexpectedly on the desktop.
Hello,
Could anyone tell me what’s causing this issue? I'm not receiving any error notifications—absolutely nothing—it just vanishes and returns to my desktop after about 3 to 4 minutes of gameplay. I can successfully run Dota2, PUBG PC, and Fortnite without issue. I’ve already reinstalled the game and contacted support from both Garena and FO3, but they haven’t identified the problem either. Please assist me.
Thank you,
Bios, with updated drivers and hardware.
Here are my PC specifications:
GPU - MSI GTX960 4Gb
Ryzen 3 2200g
Asrock A320M
Below is the event viewer log:
Application name: xcoronahost.xem, version: 3.5.0.42, timestamp: 0x5474a737
Module name: unknown, version: 0.0.0.0, timestamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x0502554d
Process ID: 0x1094
Application start time: 0x01d48cece84f11bc
Application path: C:\Program Files (x86)\Garena\Garena\2.0.1808.1611\32793\XIGNCODE\xcoronahost.xem
Module path: unknown
Report ID: 5a147859-c1d3-4a4b-ab4e-7c000f4c9e33
Package full name:
Package relative application ID:
AMD Ryzen 3 2200G
Memory Compatibility: DDR4-2933
Suggested System Power: 400 watts or more
I'm experiencing an issue where my game suddenly closes to the desktop without any warning. I haven’t received any error messages whatsoever; it just disappears and returns to my desktop after approximately 3-4 minutes of gameplay. I can successfully run Dota2, PUBG PC, and Fortnite without encountering this problem. I've already attempted reinstalling the game and contacted support from both Garena and FO3, but they haven't been able to identify the cause. My system specifications are as follows: GPU - MSI GTX 960 4Gb, Ryzen 3 2200g, ASRock a320m motherboard, 650W PSU, and 8GB of RAM. The Event Viewer logs the following error:
Faulting application name: xcoronahost.xem, version: 3.5.0.42, timestamp: 0x5474a737
Faulting module name: unknown, version: 0.0.0.0, timestamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x0502554d
Faulting process ID: 0x1094
Faulting application start time: 0x01d48cece84f11bc
Faulting application path: C:\Program Files (x86)\Garena\Garena\2.0.1808.1611\32793\XIGNCODE\xcoronahost.xem
Faulting module path: unknown
Report ID: 5a147859-c1d3-4a4b-ab4e-7c000f4c9e33
Could anyone assist me with resolving this issue? Thank you!
Hello everyone, has anyone found a resolution yet?
I’m still struggling with this issue. 🙁