My computer spontaneously powers off while gaming.
My computer spontaneously powers off while gaming.
My system specifications are: GPU - Sapphire RX 580 4GB and GTX 1060 6GB; CPU - AMD FX 8350; RAM - 6 GB; Motherboard – Gigabyte GA-970 DS3; PSU – Cooler Master Thunder 600W. I am experiencing an issue where my system fails to shut down during gameplay, specifically with games such as GTA 5 and Watch Dogs 2. However, other titles like CS:GO, Max Payne 3, Far Cry 3 and PUBG run smoothly at ultra settings. Initially, I suspected a GPU fault, but swapping in the GTX 1060 only resulted in a shutdown after approximately 30 minutes of GTA 5. I believe the problem lies with my motherboard. My monitor size is 15-16 inches. Can anyone advise on the cause of this issue?
What was the other PSU you tried? If it was a random 300w unit from an old Dell or similar, that could also cause shutdowns while gaming. After a shutdown, check the Event Viewer under Windows Logs > System; if you only see event 41 (power - unexpected shutdown) with no other significant entries, your PC may be dying and rebooting due to insufficient power. Are you using a power strip, or is it plugged directly into a wall outlet? If it's a power strip, try plugging the tower directly into an actual outlet to see if that resolves the issue.
The power supply unit should be the initial point of investigation given the system's behavior. A system failing under load can result from overheating or a power supply problem. The Thunder unit is not a power supply unit. What is the age of the power supply?
My power supply unit is three years old, but after testing it in another PSU, it exhibits the same issue. During startup, a distorted image is displayed instead of the expected clear Gigabyte motherboard picture. Considering this, what other potential problems could be occurring? Additionally, how can I determine if the PSU is functioning optimally?
What was the other power supply unit you attempted? If it was a generic, low-wattage PSU like an older Dell unit, that could also cause shutdowns during gaming. After a shutdown, check the Event Viewer under Windows Logs > System; if you only see event 41 – unexpected shutdown – without other obvious errors, your PC may be shutting down and rebooting due to insufficient power. Are you using a power strip, or is the tower directly connected to a wall outlet? If it's a power strip, try plugging the tower directly into a wall outlet to see if that resolves the issue.
I’m using a power strip. What PSU is best for this card according to you? One last thing, can the motherboard cause a PC shutdown?
Going to need the whole story about exactly what you brought to the shop, exactly what was tested, and exactly what they found. Because the solution makes little sense; a throttling CPU doesn't cause the image above and while the motherboard doesn't officially support this CPU, if you've been running it for years, I fail to see what BIOS update will accomplish here.
Going to need some clarity here. By adding a possibly incompetent computer tech into the mix, there's just too much confusion here for me to provide any additional help otherwise.
I possess three graphics cards: a GTX 1070 Ti, a GTX 1060, and an RX 580. I tested all three on the RX 580, achieving playable frame rates in some games, while the GTX 1070 and 1060 initiated without issue but displayed MBU BIOS and names during startup. I consulted a shop, where FUMARK testing indicated all cards were functional, however the RX 580's clock speed was locked at 1100 due to its secondary-hand origin from a miner. The system event log subsequently recorded EVENT-41, indicating unexpected reboots due to system unresponsiveness or power loss. I have ordered a Cooler Master thermal gel, anticipating this will address overheating concerns. Apologies for the delayed response. Thank you very much. Edit: Actually, I could have resolved this at a shop, but I reside in INDIA where expertise concerning gaming PCs is limited; only a few shops are located 30km away, making transport impractical.