My computer shuts down unexpectedly.
My computer shuts down unexpectedly.
Hi, my PC is turning off randomly... it started of nowhere on the 31st of Jan and I haven't installed anything leading up to when it started. When I load up a game for example Tekken 8, it runs for a little bit and then my PC turns off. I can't turn it back on until I have flipped the PSU switch off and then on.. and even when not playing a game, the PC will randomly turn off even when watching YouTube or surfing the web after a long while (even turned off writing this lmao)...
My pc specs:
- Zotac GeForce RTX 3060Ti Twin Edge OC LHR 8GB GDDR6 PCI-Express Graphics Card
- Asus ROG Strix B550-F Gaming (AMD AM4) B550 ATX Motherboard
- Corsair RMx Series RMx750 750W '80 Plus Gold Modular Power Supply
- Corsair Hydro Series iCUE H100i Elite CAPELLIX RGB Performance Liquid CPU Cooler - 240mm
-AMD Ryzen 5 5600X Six Core 4.6GHz (Socket AM4) Processor
- Corsair Vengeance RGB PRO Black 32GB (2x16GB) 3600MHz AMD Ryzen Tuned DDR4 Memory Dual Kit
- Corsair 4000x case with an extra fan for the back of the case
-OS: Windows 10 Pro
What have I tried?
- Deleted old version of Gameinput.sys in program files (x86)
- updated windows
- Updated my drivers
- Downloaded "WhoCrashed" and got this in my crash dump file
- Temps are fine, definitely not overheating
- I searched a lot of forums and chats and I think it's a PSU issue
Crash dump file:
C:\WINDOWS\Minidumps\013124-8187-01.dmp (Minidump)
Bugcheck code:
0xA(0x100000002, 0x2, 0x0, 0xFFFFF8072F8400B1)
Bugcheck name:
IRQL_NOT_LESS_OR_EQUAL
Bug check description:
This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
Analysis:
This is a typical software problem. Most likely this is caused by a bug in a driver.
I have ordered a new PSU (Corsair rmx850 ) since I think it's a PSU issue but anything else I can try?
Thanks for any help!
Welcome to the forums, newcomer! I'm still figuring out how to get it working properly. I need to switch the PSU off and then on before proceeding. I'm considering getting a donor PSU from someone who has a reliable build to power the system.
What BIOS version are you currently using for your motherboard?