My computer refuses to perform any updates, resets, or driver updates, and programs shut down unexpectedly?
My computer refuses to perform any updates, resets, or driver updates, and programs shut down unexpectedly?
Here are the specs you provided, rewritten with varied phrasing while keeping the same details:
- Rtx 4080, i9 13900kf, 32GB RAM, ASUS Strix Z790E gaming Wi-Fi, power supply EVGA 1000 GT 80 Plus Gold (included with PC), 2TB NVMe Kingston SNV2000G. The setup has been running for roughly a year and a half.
- Windows 11 Home
I’ve noticed my machine frequently encounters crashes in applications, sometimes shutting down abruptly. Overall performance has been inconsistent. I’ve attempted numerous solutions:
- Running commands to fix corrupt files via Command Prompt (most responses indicate they can’t resolve the issue)
- Using Windows troubleshooter
- Resetting the operating system through settings (no changes detected)
- Removing the CMOS battery (problems continued)
- Creating a recovery drive (failed to initialize on the desktop itself; attempted setup on another machine, which also failed)
- Performing a fresh installation from a USB drive on a different computer, which successfully reset the system but didn’t fix the issue
- The latest NVIDIA drivers were installed via USB, yet the problem remains unresolved (applications still crash randomly, and driver updates aren’t working)
I’ve experienced similar issues with this machine in the past—applications would freeze, the screen would go black, and fans would spin at full speed. After replacing the motherboard and trying various fixes, it ultimately came down to using the 2VHPWR cable.
Anyone have insights? Could it be the cable again, or is there another factor at play? Would you find any recommendations or tests helpful?
Here are the reliability history reports:
https://imgur.com/FwGyT4E
View: https://imgur.com/FwGyT4E
https://imgur.com/httVeYU
View: https://imgur.com/httVeYU
https://imgur.com/L8HkV5i
View: https://imgur.com/L8HkV5i
https://imgur.com/1BV70Ne
View: https://imgur.com/1BV70Ne
https://imgur.com/kVxsRZ0
View: https://imgur.com/kVxsRZ0
https://imgur.com/adMmy93
View: https://imgur.com/adMmy93
https://imgur.com/rwTVSAh
View: https://imgur.com/rwTVSAh
https://imgur.com/klV9Qap
View: https://imgur.com/klV9Qap
Update your post to add motherboard details: make, model, version.
Windows: specify version and edition?
Questions:
1) PSU specifications – make, model, wattage, age, condition (original, new, used, refurbished)?
2) Disk drives – make, model, capacity, current usage level (noted 2 TB NVMe...)?
3) Error codes – any codes present? Use troubleshooting tools; check Reliability History/Monitor for logs. Review warnings and events around crash or black screen moments. If possible, share screenshots of the full Reliability History/Monitor screen—one showing days, one weeks.
By examining the images, it seems there might be RAM or memory issues, so consider running a RAM test using MemTest86 - the official site for the x86 Memory Testing Tool. It's recommended to let it operate overnight if feasible, but at least perform a complete four passes.
I'm sorry, but I didn't mention running a MemTest86 on my Asus BIOS. It seems you forgot to include that detail in the post.