My computer isn't working properly. What’s the issue?

F5F Stay Refreshed Software PC Gaming My computer isn't working properly. What’s the issue?

My computer isn't working properly. What’s the issue?

My computer isn't working properly. What’s the issue?

B

burgersin
Junior Member

1

03-03-2019, 01:43 PM

#1

Following an hour or so of playing games on my fairly powerful gaming computer (an i7-8700k with a 5700xt), it frequently crashes, either displaying a blue screen or causing both of my monitors to turn black, though they don’t completely shut off—they simply flicker back to life. Restarting consistently resolves the problem. After each restart, a specific application named cm-blackhawk is always running in the background, and I’m unable to close it. Occasionally, while gaming at any difficulty level, I experience stuttering—my frame rate dips from 144 to around 30 for a brief second every thirty seconds or so. I have installed the newest AMD drivers and Windows version, and my component temperatures are within acceptable ranges, even when I lessen the game’s intensity. However, these issues persist regardless. Notably, a complete system reset also failed to resolve the situation.

B

burgersin

03-03-2019, 01:43 PM #1

Following an hour or so of playing games on my fairly powerful gaming computer (an i7-8700k with a 5700xt), it frequently crashes, either displaying a blue screen or causing both of my monitors to turn black, though they don’t completely shut off—they simply flicker back to life. Restarting consistently resolves the problem. After each restart, a specific application named cm-blackhawk is always running in the background, and I’m unable to close it. Occasionally, while gaming at any difficulty level, I experience stuttering—my frame rate dips from 144 to around 30 for a brief second every thirty seconds or so. I have installed the newest AMD drivers and Windows version, and my component temperatures are within acceptable ranges, even when I lessen the game’s intensity. However, these issues persist regardless. Notably, a complete system reset also failed to resolve the situation.

K

KQ8
Junior Member

4

03-09-2019, 12:02 PM

#2

Could you provide a complete hardware specification? Please include details about your power supply unit, such as its manufacturer and model number.

K

KQ8

03-09-2019, 12:02 PM #2

Could you provide a complete hardware specification? Please include details about your power supply unit, such as its manufacturer and model number.

S

Sly202001
Member

169

03-12-2019, 11:21 PM

#3

Intel Core i7-8700k, Red Dragon RX 5700 XT, Cooler Master Liquid AIO (all-in-one), 16GB of 2400MHz ADATA memory, MSI Z370 Gaming motherboard, 650-watt Powerspec 80+ Bronze power supply unit, 240GB SSD, and a 1TB hard drive.

S

Sly202001

03-12-2019, 11:21 PM #3

Intel Core i7-8700k, Red Dragon RX 5700 XT, Cooler Master Liquid AIO (all-in-one), 16GB of 2400MHz ADATA memory, MSI Z370 Gaming motherboard, 650-watt Powerspec 80+ Bronze power supply unit, 240GB SSD, and a 1TB hard drive.