My computer is freezing when playing light games, and I need assistance.
My computer is freezing when playing light games, and I need assistance.
My gaming PC randomly shuts down without warning. It’s not producing any crash reports, even though I confirmed my system's crash reporting is correctly configured. To investigate, I reset the PC to its original factory settings and reduced background processes to a minimum. I also upgraded my power supply from 550 watts to 800 watts, ensuring sufficient power based on my understanding.
Here’s a breakdown of my system:
* **Operating System:** Windows 10 (64-bit) - Version 18363
* **Processor:** Intel 9th Gen i9-9900K – 3.6 GHz
* **Motherboard:** ASUS Prime Z390-P (version X.0x)
* **Memory:** 32 GB DDR4 RAM (4 x 8GB @ 3000MHz)
* **Graphics Card:** NVIDIA GeForce RTX 2080 SUPER (8192 MB)
* **Cooling:** Liquid cooling with 6 Corsair LL120 fans and 3 CyberPowerPC stock fans
* **Storage:** 1 TB PCIe SSD (599 GB free)
* **Power Supply:** 800W
The issue primarily occurs when playing Apex Legends, frequently after approximately 10-20 minutes of gameplay. I’ve experimented with various video settings—including auto optimization from NVIDIA GeForce Experience, high settings, and medium settings—without success. Using MSI Afterburner/RivaTuner allows me to monitor my system’s performance, and temperatures remain within acceptable ranges: maximum GPU temperature is 79°C at 70% load, and maximum CPU temperature is 60°C at 60% load.
I’ve also tried the following independently, with no improvement:
* Reducing GPU clock speed by 10%
* Removing a PC case panel to direct airflow at components
* Manually increasing fan speeds when temperatures exceed 60°C
* Running a GPU stress test using ASUS GPU Tweak II (Furmark ROG x64). The PC shut down after less than 5 minutes at 4K resolution and under 20 minutes at 1920x1080.
Although I’m not an expert in GPU stress testing benchmarks, the fact that my PC failed during these tests seems concerning for a system of this specification.
Could someone please assist me? I am willing to provide further details if needed, thank you!