My computer crashes when playing games that use a lot of power like Power 41, causing me to hit kernel errors.
My computer crashes when playing games that use a lot of power like Power 41, causing me to hit kernel errors.
Hello everyone. My computer keeps crashing when playing demanding games or running stress tests like Furmark, OCCT, and the 3D adaptive test (it happens after a few seconds). I thought it might be because of the power supply, but changing that didn't fix anything either. Even reinstalling the graphics card drivers with DDU did not help. Windows Event Log shows critical error code 41. Here are my specs: CPU is Intel i7-12700KF, I have a Noctua NH-d15 cooler for it, motherboard is MSI B660 Tomahawk, and the RAM is Kingston FURY Beast DDR4 RGB with 8GB of memory running at 3600MHz. For storage, I have two drives: a Lexar SSD NM760 1TB and a Crucial BX300 256 GB HDD, plus a Toshiba HDD P300 1TB for backups. My graphics card is an Asrock RX 6900 XT Phantom Gaming D, which came with its own power supply. I also bought a Seasonic Vertex GX-1000 new PSU in April 2024 and a Corsair RM 750x power supply from January 2022 for extra protection. My case is the Corsair 4000D, which has good airflow. The operating system is Windows 11 64-bit. I also have two monitors: a Lenovo Legion R27q-30 and an AOC AGON AG251FZ. My BIOS version is E7D41IMS, dated 01/10/2024.
Welcome to our forums, new friend! When you post a troubleshooting thread, we usually want to know all about your computer so others can help. Please share details like these: CPU: Cooler: Motherboard: RAM: SSD or HDD: GPU: Power Supply: Case: Operating System: Monitor: Also, tell us when your power supply was made and what model it is. And please mention the BIOS version of your motherboard right now.
I fixed my first post with a list of my specs. I am sorry I didn't do that sooner. I added a Screenshot from OCCT right after the crash, and here is a Microsoft Event Viewer error: <Event xmlns=" http://schemas.microsoft.com/win/2004/08/events/event "> - <System> <Provider Name=" Microsoft-Windows-Kernel-Power " Guid=" {331c3b3a-2005-44c2-ac5e-77220c37d6b4} " /> <EventID>41</EventID> <Version>9</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime=" 2024-04-19T16:39:32.6766130Z " /> <EventRecordID>193938</EventRecordID> <Correlation /> <Execution ProcessID=" 4" ThreadID=" 8" /> <Channel>System</Channel> <Computer>DESKTOP-F7S3UNM</Computer> <Security UserID=" S-1-5-18 " /> </System> - <EventData> <Data Name=" BugcheckCode ">0</Data> <Data Name=" BugcheckParameter1 ">0x0</Data> <Data Name=" BugcheckParameter2 ">0x0</Data> <Data Name=" BugcheckParameter3 ">0x0</Data> <Data Name=" BugcheckParameter4 ">0x0</Data> <Data Name=" SleepInProgress ">6</Data> <Data Name=" PowerButtonTimestamp ">133580182875470373</Data> <Data Name=" BootAppStatus ">0</Data> <Data Name=" Checkpoint ">16</Data> <Data Name=" ConnectedStandbyInProgress ">false</Data> <Data Name=" SystemSleepTransitionsToOn ">1</Data> <Data Name=" CsEntryScenarioInstanceId ">0</Data> <Data Name=" BugcheckInfoFromEFI ">false</Data> <Data Name=" CheckpointStatus ">0</Data> <Data Name=" CsEntryScenarioInstanceIdV2 ">0</Data> <Data Name=" LongPowerButtonPressDetected ">false</Data> <Data Name=" LidReliability ">false</Data> <Data Name=" InputSuppressionState ">0</Data> <Data Name=" PowerButtonSuppressionState ">0</Data> <Data Name=" LidState ">3</Data> </EventData> </Event> (3d adaptive test) https://imgur.com/a/lzTMZAb
Here are some fixes I tried for this problem: -restarting the computer -using ddu to clear my GPU drivers -switching out of PSU -not overloading the RAM -updating the BIOS. In OCCT power test, PC crashes after 2-3 seconds with black screen and sometimes fans go full speed before shutting down or I had to switch it off myself. Error in event viewer: Kernel Power Error 41(63).
This post has been on the board for more than a year, so please start a new thread about what you need right now.