F5F Stay Refreshed Hardware Desktop Multiple troubleshooting attempts failed to resolve the issue.

Multiple troubleshooting attempts failed to resolve the issue.

Multiple troubleshooting attempts failed to resolve the issue.

Pages (2): 1 2 Next
M
MaddiBlake
Member
241
05-25-2021, 09:23 AM
#1
I've attempted all possible solutions. Performed full drive wipe, installed custom drivers, updated BIOS. Still no improvement. Feeling overwhelmed and exhausted. No budget for a complete replacement. Any advice would mean a lot to me. This issue has persisted for months, weighing heavily on me. Here are the details: Minidump Files link, Resource and Performance Monitor results, and a report file. Hardware specs: Windows 11 64x, AMD Ryzen 7 3700X, RTX 3070 Ti, GAMING PRO Carbon Wi-Fi. PC is 6 years old, recently reinstalled three months ago.
M
MaddiBlake
05-25-2021, 09:23 AM #1

I've attempted all possible solutions. Performed full drive wipe, installed custom drivers, updated BIOS. Still no improvement. Feeling overwhelmed and exhausted. No budget for a complete replacement. Any advice would mean a lot to me. This issue has persisted for months, weighing heavily on me. Here are the details: Minidump Files link, Resource and Performance Monitor results, and a report file. Hardware specs: Windows 11 64x, AMD Ryzen 7 3700X, RTX 3070 Ti, GAMING PRO Carbon Wi-Fi. PC is 6 years old, recently reinstalled three months ago.

Q
q_ZoRo_p
Junior Member
34
05-25-2021, 10:34 AM
#2
I also swapped all my RAM completely. Previously I had 4x8 modules but switched to 2x16, which didn't help. I also turned off my Wi-Fi and Bluetooth settings in both BIOS and Control Panel, but that didn't make a difference (an error message prompted me to do this, and I prefer Ethernet).
Q
q_ZoRo_p
05-25-2021, 10:34 AM #2

I also swapped all my RAM completely. Previously I had 4x8 modules but switched to 2x16, which didn't help. I also turned off my Wi-Fi and Bluetooth settings in both BIOS and Control Panel, but that didn't make a difference (an error message prompted me to do this, and I prefer Ethernet).

U
UniPopCorn
Member
210
05-25-2021, 11:15 PM
#3
The situation here is quite overwhelming. I’m not sure where to begin. Please note that the Specify tool was designed for the r/TechSupport Discord, and data is removed after 24 hours. This makes it less ideal for forums where users might revisit the thread later. The Seagate, Samsung 870 QVO, and Sandisk drives are experiencing CRC errors. These indicate mismatched data on the drive versus what the PC sent. Typically, this points to a faulty SATA cable, but since all three SATA devices are affected, it could also suggest a problem with the SATA controller or motherboard. Try swapping out the cables and check if the error count improves. The Seagate HDD may also have other problems, as it shows various timeout issues. Timeouts aren’t usually critical unless the drive itself is malfunctioning. There are two Machine Check Exception WHEA events linked to the CPU, and 637 PCIe WHEA events referencing the Nvidia GPU. WHEA is a standard for hardware error reporting, generally indicating hardware faults. The dump files resemble memory data, which is surprising given the scale of issues. This strongly suggests the motherboard is likely the underlying cause. I’ll share my copied notes below if you want to verify with a test.

Memory reference: Memory doesn’t always mean RAM, but it’s usually the main concern. Windows moves low-priority RAM data to the page file when needed, making storage appear as memory. The memory controller is part of the CPU; failure here would mimic memory behavior. Storage-related errors often point to storage drivers or the drive itself. If the RAM is overclocked or under-voltaged, remove it—even if the overclock is modest (like 3600). Verify the BIOS settings; ensure Precision Boost Overdrive (PBO) is disabled.

For RAM testing, use the machine normally with one stick at a time. If only one stick causes crashes, that stick is faulty. If both cause issues, the CPU might be the culprit. Memory testers are unreliable for DDR4 and newer modules, so I’m skeptical. My top theory remains the motherboard as the root cause. Alternatively, there may be too many components failing simultaneously.
U
UniPopCorn
05-25-2021, 11:15 PM #3

The situation here is quite overwhelming. I’m not sure where to begin. Please note that the Specify tool was designed for the r/TechSupport Discord, and data is removed after 24 hours. This makes it less ideal for forums where users might revisit the thread later. The Seagate, Samsung 870 QVO, and Sandisk drives are experiencing CRC errors. These indicate mismatched data on the drive versus what the PC sent. Typically, this points to a faulty SATA cable, but since all three SATA devices are affected, it could also suggest a problem with the SATA controller or motherboard. Try swapping out the cables and check if the error count improves. The Seagate HDD may also have other problems, as it shows various timeout issues. Timeouts aren’t usually critical unless the drive itself is malfunctioning. There are two Machine Check Exception WHEA events linked to the CPU, and 637 PCIe WHEA events referencing the Nvidia GPU. WHEA is a standard for hardware error reporting, generally indicating hardware faults. The dump files resemble memory data, which is surprising given the scale of issues. This strongly suggests the motherboard is likely the underlying cause. I’ll share my copied notes below if you want to verify with a test.

Memory reference: Memory doesn’t always mean RAM, but it’s usually the main concern. Windows moves low-priority RAM data to the page file when needed, making storage appear as memory. The memory controller is part of the CPU; failure here would mimic memory behavior. Storage-related errors often point to storage drivers or the drive itself. If the RAM is overclocked or under-voltaged, remove it—even if the overclock is modest (like 3600). Verify the BIOS settings; ensure Precision Boost Overdrive (PBO) is disabled.

For RAM testing, use the machine normally with one stick at a time. If only one stick causes crashes, that stick is faulty. If both cause issues, the CPU might be the culprit. Memory testers are unreliable for DDR4 and newer modules, so I’m skeptical. My top theory remains the motherboard as the root cause. Alternatively, there may be too many components failing simultaneously.

_
_LilacSoul
Member
183
06-01-2021, 10:48 PM
#4
Besides that, I’d look into the CPU. The 3000 series is often associated with memory controller and storage PCI-e issues. Is there a BIOS update available? Could you verify your drives using Hard Disk Sentinel? Are you running the most recent AMD chipset drivers?
_
_LilacSoul
06-01-2021, 10:48 PM #4

Besides that, I’d look into the CPU. The 3000 series is often associated with memory controller and storage PCI-e issues. Is there a BIOS update available? Could you verify your drives using Hard Disk Sentinel? Are you running the most recent AMD chipset drivers?

B
bossie100
Junior Member
16
06-02-2021, 08:38 AM
#5
Hello and good afternoon! Concerning the CRC errors, I changed one of the SATA cables but still encountered these issues. The only driver that worked without problems was the external 12TB drive. I haven’t noticed any data loss so far. Regarding the RAM, I assumed this was the main problem and swapped my 4x8 sticks for brand new 2x16 units. I also disabled XMP Game Boost and PBO this morning to check if it helps. If the issue lies with the motherboard, I’d be really disappointed.
B
bossie100
06-02-2021, 08:38 AM #5

Hello and good afternoon! Concerning the CRC errors, I changed one of the SATA cables but still encountered these issues. The only driver that worked without problems was the external 12TB drive. I haven’t noticed any data loss so far. Regarding the RAM, I assumed this was the main problem and swapped my 4x8 sticks for brand new 2x16 units. I also disabled XMP Game Boost and PBO this morning to check if it helps. If the issue lies with the motherboard, I’d be really disappointed.

X
Xdrasimo
Junior Member
16
06-18-2021, 05:32 AM
#6
Hello! To check the CPU, you can use system monitoring tools or the built-in BIOS utilities. Since you've updated your BIOS and chipset drivers, running a performance test should give you clear results. Regarding Hard Disk Sentinel, it’s not commonly used—consider using standard diagnostics for your hardware.
X
Xdrasimo
06-18-2021, 05:32 AM #6

Hello! To check the CPU, you can use system monitoring tools or the built-in BIOS utilities. Since you've updated your BIOS and chipset drivers, running a performance test should give you clear results. Regarding Hard Disk Sentinel, it’s not commonly used—consider using standard diagnostics for your hardware.

I
IcyPvPz
Member
210
06-18-2021, 07:41 AM
#7
Report details for Disk report 2025-04-01. Edited April 1, 2025 by SuperSpirito.
I
IcyPvPz
06-18-2021, 07:41 AM #7

Report details for Disk report 2025-04-01. Edited April 1, 2025 by SuperSpirito.

J
jogutta
Junior Member
11
06-20-2021, 09:34 PM
#8
Absolutely, I noticed that immediately—the RAM was almost fully cleared.
J
jogutta
06-20-2021, 09:34 PM #8

Absolutely, I noticed that immediately—the RAM was almost fully cleared.

B
BeMyZelf
Junior Member
11
06-21-2021, 02:48 AM
#9
I just saw how packed your C:\ folder is. That might lead to various issues, such as memory problems. Remove around 50GB to fix it.
B
BeMyZelf
06-21-2021, 02:48 AM #9

I just saw how packed your C:\ folder is. That might lead to various issues, such as memory problems. Remove around 50GB to fix it.

F
Felix_Patriot
Junior Member
2
06-21-2021, 05:38 PM
#10
You'd assess the CPU using tests such as OCCT, Prime95, Cinebench 2024 in continuous mode, and by manually inspecting for issues like bent pins or burn marks. From the Sentinel data, the most helpful details are the health descriptions it provided, especially the warning about low free space on an SSD. You should aim to clear as much unused space as quickly as possible. CRC indicates several drives may need stopping due to increased activity, so replace any faulty cables and ensure SATA connections are secure without excessive pressure. Install manufacturer-provided utilities (e.g., Samsung Magicia) and verify that firmware updates for SSDs or HDDs are applied.
F
Felix_Patriot
06-21-2021, 05:38 PM #10

You'd assess the CPU using tests such as OCCT, Prime95, Cinebench 2024 in continuous mode, and by manually inspecting for issues like bent pins or burn marks. From the Sentinel data, the most helpful details are the health descriptions it provided, especially the warning about low free space on an SSD. You should aim to clear as much unused space as quickly as possible. CRC indicates several drives may need stopping due to increased activity, so replace any faulty cables and ensure SATA connections are secure without excessive pressure. Install manufacturer-provided utilities (e.g., Samsung Magicia) and verify that firmware updates for SSDs or HDDs are applied.

Pages (2): 1 2 Next