F5F Stay Refreshed Hardware Desktop Multiple BSOD errors ?

Multiple BSOD errors ?

Multiple BSOD errors ?

C
Christiana25
Junior Member
46
11-19-2022, 10:32 AM
#1
Solution: The CPU was the issue, following a test with another unit resolved all errors. I'm now handling the Intel warranty procedure.

Recently, I updated several drivers via the Gigabyte Control Centre app, assuming they were chipset-related. Since then, persistent BSOD crashes have continued, and I haven't managed to resolve them.

Apologies ahead of time for any mobile formatting.

System details:
Gigabyte Aorus Z790 Elite AX
Intel i7 13900k
32GB Corsair Vengeance RAM
Samsung 980 Pro 2TB
Gigabyte Aorus 4090
Rog Strix 1000W Gold

Errors encountered:
- Kmode exception not handled
- Page fault in non-paged area
- Uncorrectable error – Processor core - APIC ID: 32 – Machine check error – Internal parity error
- Clock_watchdog-Timeout

Attempts made:
- Restored to an earlier state
- Rolled back drivers via Device Manager
- Reinstalled Windows 10
- Updated motherboard BIOS to F8
- Reinstalled chipset drivers from Gigabyte website
- Ran SFC /scannow
- Executed DISM /online /cleanup-image /restorehealth
- Performed DDU reinstall for Nvidia drivers
- Ran Windows memory diagnostic
- Used CHKDSK

I also tried a driver verifier, but it crashed during the process.
I'm frustrated after days of troubleshooting and hope I hadn't made any changes before.

Currently at work, I'll address any questions you might have.
Your support would be very much appreciated!
C
Christiana25
11-19-2022, 10:32 AM #1

Solution: The CPU was the issue, following a test with another unit resolved all errors. I'm now handling the Intel warranty procedure.

Recently, I updated several drivers via the Gigabyte Control Centre app, assuming they were chipset-related. Since then, persistent BSOD crashes have continued, and I haven't managed to resolve them.

Apologies ahead of time for any mobile formatting.

System details:
Gigabyte Aorus Z790 Elite AX
Intel i7 13900k
32GB Corsair Vengeance RAM
Samsung 980 Pro 2TB
Gigabyte Aorus 4090
Rog Strix 1000W Gold

Errors encountered:
- Kmode exception not handled
- Page fault in non-paged area
- Uncorrectable error – Processor core - APIC ID: 32 – Machine check error – Internal parity error
- Clock_watchdog-Timeout

Attempts made:
- Restored to an earlier state
- Rolled back drivers via Device Manager
- Reinstalled Windows 10
- Updated motherboard BIOS to F8
- Reinstalled chipset drivers from Gigabyte website
- Ran SFC /scannow
- Executed DISM /online /cleanup-image /restorehealth
- Performed DDU reinstall for Nvidia drivers
- Ran Windows memory diagnostic
- Used CHKDSK

I also tried a driver verifier, but it crashed during the process.
I'm frustrated after days of troubleshooting and hope I hadn't made any changes before.

Currently at work, I'll address any questions you might have.
Your support would be very much appreciated!

X
XaViZ
Member
197
11-19-2022, 01:55 PM
#2
Follow option one from the provided link. Then proceed with the next steps described.
X
XaViZ
11-19-2022, 01:55 PM #2

Follow option one from the provided link. Then proceed with the next steps described.

E
Elrithmindil
Junior Member
41
11-20-2022, 10:22 PM
#3
Thanks for your assistance.
I plan to implement both of your recommendations after returning home.
I've completed clean window installations before, using the manufacturer's suggested 1000W.
E
Elrithmindil
11-20-2022, 10:22 PM #3

Thanks for your assistance.
I plan to implement both of your recommendations after returning home.
I've completed clean window installations before, using the manufacturer's suggested 1000W.

X
xXDark__LordXx
Member
66
11-21-2022, 12:03 AM
#4
I found the four dump files today after reinstalling Windows 11 this morning. I encountered a few different errors so far. From the CPU diagnostic, the results were as follows:

--- IPDT64 - Revision: 4.1.8.40
--- IPDT64 - Start Time: 14/09/2023 17:29:42
X
xXDark__LordXx
11-21-2022, 12:03 AM #4

I found the four dump files today after reinstalling Windows 11 this morning. I encountered a few different errors so far. From the CPU diagnostic, the results were as follows:

--- IPDT64 - Revision: 4.1.8.40
--- IPDT64 - Start Time: 14/09/2023 17:29:42

J
jack1821
Member
64
11-21-2022, 07:45 AM
#5
I just reset the CMOS and took the battery out for 5 minutes, but now I'm crashing every few minutes. It's becoming increasingly difficult to even upload logs.
Here are a few more recent ones:
Minidump Updated.zip
Shared with Dropbox
www.dropbox.com
J
jack1821
11-21-2022, 07:45 AM #5

I just reset the CMOS and took the battery out for 5 minutes, but now I'm crashing every few minutes. It's becoming increasingly difficult to even upload logs.
Here are a few more recent ones:
Minidump Updated.zip
Shared with Dropbox
www.dropbox.com

P
Papyrule
Senior Member
560
11-24-2022, 10:03 AM
#6
Several runs using the Intel Processor Diagnostic Tool appear to result in mixed outcomes for the GPUStressW section. Updated: The tool also failed the Math test module now.
P
Papyrule
11-24-2022, 10:03 AM #6

Several runs using the Intel Processor Diagnostic Tool appear to result in mixed outcomes for the GPUStressW section. Updated: The tool also failed the Math test module now.