F5F Stay Refreshed Hardware Desktop MSI MPG X570 Gaming Edge remains frozen on the BIOS loading screen or keeps loading indefinitely.

MSI MPG X570 Gaming Edge remains frozen on the BIOS loading screen or keeps loading indefinitely.

MSI MPG X570 Gaming Edge remains frozen on the BIOS loading screen or keeps loading indefinitely.

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Charblast
Junior Member
11
01-24-2023, 05:26 PM
#1
Hey everyone, I've been facing some trouble getting my PC to start. Even though the motherboard looks good and all components seem fine, I've encountered similar problems. Last week during a gaming session, one of my screens froze while I could still chat with friends on a voice call. After a few minutes, accessing Windows Explorer stopped completely, and I had to power it off and back in with the power button. Once I tried again, I reached the BIOS but couldn't load any operating system—just an endless loading screen with the MSI logo. Since I can see the loading bar, it doesn’t freeze; it just keeps trying forever.

What I've attempted so far:
- Cleared dust and let the PC cool overnight
- Disconnected all USB devices except mouse and keyboard
- Rolled back to previous BIOS versions to test booting
- Reset default BIOS settings
- Booted with only one RAM stick installed, testing different versions
- Used a Windows boot-stick from a media creator tool
- Cleared CMOS by removing the mainboard battery (though unsure why this helps)
- Considered upgrading to a new motherboard or getting a different SSD

I've tried everything I could think of, but nothing seems to resolve the issue. I'm running out of ideas and hoping someone with a similar setup can help. The BIOS shows all components are recognized, yet loading remains stuck. Thanks for your time and any advice you can offer!
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Charblast
01-24-2023, 05:26 PM #1

Hey everyone, I've been facing some trouble getting my PC to start. Even though the motherboard looks good and all components seem fine, I've encountered similar problems. Last week during a gaming session, one of my screens froze while I could still chat with friends on a voice call. After a few minutes, accessing Windows Explorer stopped completely, and I had to power it off and back in with the power button. Once I tried again, I reached the BIOS but couldn't load any operating system—just an endless loading screen with the MSI logo. Since I can see the loading bar, it doesn’t freeze; it just keeps trying forever.

What I've attempted so far:
- Cleared dust and let the PC cool overnight
- Disconnected all USB devices except mouse and keyboard
- Rolled back to previous BIOS versions to test booting
- Reset default BIOS settings
- Booted with only one RAM stick installed, testing different versions
- Used a Windows boot-stick from a media creator tool
- Cleared CMOS by removing the mainboard battery (though unsure why this helps)
- Considered upgrading to a new motherboard or getting a different SSD

I've tried everything I could think of, but nothing seems to resolve the issue. I'm running out of ideas and hoping someone with a similar setup can help. The BIOS shows all components are recognized, yet loading remains stuck. Thanks for your time and any advice you can offer!

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OverKiller74
Junior Member
20
01-24-2023, 05:26 PM
#2
Review your MOBO manual: E7C37v1.1.pdf (msi.com). A Jumper JBAT1 can be used to reset CMOS. Before proceeding, verify boot settings in BIOS. Ensure the correct drive is detected and appears first in the boot order. Examine CSM configurations (likely in Windows OS Configuration). Attempt to set CSM mode to UEFI and disable Secure Boot for testing. If this doesn’t work, revert the changes.
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OverKiller74
01-24-2023, 05:26 PM #2

Review your MOBO manual: E7C37v1.1.pdf (msi.com). A Jumper JBAT1 can be used to reset CMOS. Before proceeding, verify boot settings in BIOS. Ensure the correct drive is detected and appears first in the boot order. Examine CSM configurations (likely in Windows OS Configuration). Attempt to set CSM mode to UEFI and disable Secure Boot for testing. If this doesn’t work, revert the changes.

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SpeedStudios
Member
66
01-24-2023, 05:26 PM
#3
I verified the boot sequence in every BIOS release to confirm I attempt to start from the fresh Windows boot disk. It consistently initiated UEFI mode automatically; I changed to CSM Mode UEFI but the available options remained unchanged, and the boot order still displayed the correct prefix. On earlier BIOS versions, it was turned off by default, which also didn't help (secure boot was enabled starting with version 7C37v1J).
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SpeedStudios
01-24-2023, 05:26 PM #3

I verified the boot sequence in every BIOS release to confirm I attempt to start from the fresh Windows boot disk. It consistently initiated UEFI mode automatically; I changed to CSM Mode UEFI but the available options remained unchanged, and the boot order still displayed the correct prefix. On earlier BIOS versions, it was turned off by default, which also didn't help (secure boot was enabled starting with version 7C37v1J).

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Mitleo2002
Member
57
01-24-2023, 05:26 PM
#4
Can you reach the Windows recovery setup (pressing F8 during startup or resetting the PC three times when the loading screen appears)? Attempt to launch a command prompt window inside the recovery environment and verify that all drives are accessible. I’d therefore disconnect any drives lacking the operating system. Execute DiskPart, then run "list disk" and "list vol". The "list disk" command should display your physical storage devices. If you have more than one, choose the OS drive using "select disk 0-9" (adjust to the number of your operating system disks). "list vol" should reveal the OS volume (such as CSmile. Pressing "exit" will close DiskPart. If you recognize your OS volume, run "chkdsk /f c:" (replace c: with the correct letter for your drive). I suspect you may not be able to view disks or volumes in DiskPart. If that were possible, Windows would attempt automatic repair.
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Mitleo2002
01-24-2023, 05:26 PM #4

Can you reach the Windows recovery setup (pressing F8 during startup or resetting the PC three times when the loading screen appears)? Attempt to launch a command prompt window inside the recovery environment and verify that all drives are accessible. I’d therefore disconnect any drives lacking the operating system. Execute DiskPart, then run "list disk" and "list vol". The "list disk" command should display your physical storage devices. If you have more than one, choose the OS drive using "select disk 0-9" (adjust to the number of your operating system disks). "list vol" should reveal the OS volume (such as CSmile. Pressing "exit" will close DiskPart. If you recognize your OS volume, run "chkdsk /f c:" (replace c: with the correct letter for your drive). I suspect you may not be able to view disks or volumes in DiskPart. If that were possible, Windows would attempt automatic repair.

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Symph
Junior Member
40
01-24-2023, 05:26 PM
#5
Every three restarts the automatic-repair begins, yet after 10 to 30 seconds it transitions to a black screen instead of an endless loading page. Regardless of how long you wait, the display remains black. Once you power off and restart, it reverts back to the continuous loading screen again. I haven’t used F8 yet, but I’m confident it will produce the same outcome as described.
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Symph
01-24-2023, 05:26 PM #5

Every three restarts the automatic-repair begins, yet after 10 to 30 seconds it transitions to a black screen instead of an endless loading page. Regardless of how long you wait, the display remains black. Once you power off and restart, it reverts back to the continuous loading screen again. I haven’t used F8 yet, but I’m confident it will produce the same outcome as described.

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zMadeus
Posting Freak
755
01-24-2023, 05:26 PM
#6
Do you own an older GPU lacking UEFI support such as the AMD HD5450 or NVIDIA GT710? Have you verified your SATA mode (AHCI)? Have you already made a Windows bootable drive? With this drive, you should also be able to launch a recovery setup and inspect your storage.
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zMadeus
01-24-2023, 05:26 PM #6

Do you own an older GPU lacking UEFI support such as the AMD HD5450 or NVIDIA GT710? Have you verified your SATA mode (AHCI)? Have you already made a Windows bootable drive? With this drive, you should also be able to launch a recovery setup and inspect your storage.

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CiscoMiner
Senior Member
500
01-24-2023, 05:26 PM
#7
Unfortunately, I'm not able to help with that. The Windows boot-stick you mentioned isn't functioning, and since your system uses an M.2 NVMe SSD, removing it might be necessary. You could try booting from the Windows USB drive or installing a fresh Ubuntu Linux installation on another stick.
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CiscoMiner
01-24-2023, 05:26 PM #7

Unfortunately, I'm not able to help with that. The Windows boot-stick you mentioned isn't functioning, and since your system uses an M.2 NVMe SSD, removing it might be necessary. You could try booting from the Windows USB drive or installing a fresh Ubuntu Linux installation on another stick.

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xfrenchgamingx
Member
62
01-24-2023, 05:26 PM
#8
It's working now! I purchased a brand new M.2 SSD and reset my CMOS using the jumper. After disconnecting all SATA drives and installing the new SSD, I managed to boot the media creation tool and install Windows. However, when trying to connect SATA drives without an OS, I encountered an endless loop. It seems Windows (11?) has compatibility issues with defective secondary drives. At least my PC is back online—thank you for your assistance!
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xfrenchgamingx
01-24-2023, 05:26 PM #8

It's working now! I purchased a brand new M.2 SSD and reset my CMOS using the jumper. After disconnecting all SATA drives and installing the new SSD, I managed to boot the media creation tool and install Windows. However, when trying to connect SATA drives without an OS, I encountered an endless loop. It seems Windows (11?) has compatibility issues with defective secondary drives. At least my PC is back online—thank you for your assistance!