F5F Stay Refreshed Hardware Desktop More demanding GPU games causing crashes and returning to the desktop

More demanding GPU games causing crashes and returning to the desktop

More demanding GPU games causing crashes and returning to the desktop

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T
talamana
Junior Member
1
04-16-2022, 12:53 AM
#1
Current build details: CPU model Intel i7-13700KF, cooler Corsair H150i, Asus ROG Strix Z790-H, RAM Corsair Dominator 64GB (2x32 5200MHz), SSD/HDD Sabrent Rocket 2TB NVMe, GPU MSI Gaming TRIO RTX 4080, power supply Corsair RM1000X, chassis Corsair 5000D, OS Windows 11 PRO. Monitor Asus TUF VG249 at 144Hz 1080p.

Issue description: First PC build performed flawlessly for about two weeks. Suddenly, Dead by Daylight would crash repeatedly to the desktop with a severe error. This escalated until launching any game resulted in a fatal crash. Other games like Forza Horizon 5 also stopped working after a similar error. Currently, only Dota 2, V Rising, and Diablo 2 Resurrected are stable.

Recent troubleshooting attempts:
- Checked game files for damage
- Uninstalled and reinstalled games
- Removed and reinstalled multiple DDU drives from Safe Mode, updated graphics drivers, ran multiple SCANOW repairs with SFC
- Performed five fresh Windows installs, three clean hard drive wipes
- Replaced RAM with Corsair Vengeance 2x16GB DDR5, swapped to Sabrent Rocket 2TB NVMe, new MSI Gaming TRIO RTX 4080
- Applied three ASUS BIOS updates (0813, 0816, 0904)
- Adjusted RAM voltages and tested various frequencies (3200, 4800, 5200MHz)
- Ran full 4/4 pass MemTest86 on RAM with no errors
- Benchmarked GPU and CPU, stress-tested without crashes or overheating

Despite extensive efforts, the problem persists. Three technicians reviewed the matter but couldn't identify the cause. They noted no BSODs, OS functions normally, but gaming remains unstable. The last technician suspects a motherboard or DDR5 RAM compatibility issue and ordered an MSI Z790 Carbon. I’m seeking advice on whether this points to a hardware fault. Thank you! -Donnie
T
talamana
04-16-2022, 12:53 AM #1

Current build details: CPU model Intel i7-13700KF, cooler Corsair H150i, Asus ROG Strix Z790-H, RAM Corsair Dominator 64GB (2x32 5200MHz), SSD/HDD Sabrent Rocket 2TB NVMe, GPU MSI Gaming TRIO RTX 4080, power supply Corsair RM1000X, chassis Corsair 5000D, OS Windows 11 PRO. Monitor Asus TUF VG249 at 144Hz 1080p.

Issue description: First PC build performed flawlessly for about two weeks. Suddenly, Dead by Daylight would crash repeatedly to the desktop with a severe error. This escalated until launching any game resulted in a fatal crash. Other games like Forza Horizon 5 also stopped working after a similar error. Currently, only Dota 2, V Rising, and Diablo 2 Resurrected are stable.

Recent troubleshooting attempts:
- Checked game files for damage
- Uninstalled and reinstalled games
- Removed and reinstalled multiple DDU drives from Safe Mode, updated graphics drivers, ran multiple SCANOW repairs with SFC
- Performed five fresh Windows installs, three clean hard drive wipes
- Replaced RAM with Corsair Vengeance 2x16GB DDR5, swapped to Sabrent Rocket 2TB NVMe, new MSI Gaming TRIO RTX 4080
- Applied three ASUS BIOS updates (0813, 0816, 0904)
- Adjusted RAM voltages and tested various frequencies (3200, 4800, 5200MHz)
- Ran full 4/4 pass MemTest86 on RAM with no errors
- Benchmarked GPU and CPU, stress-tested without crashes or overheating

Despite extensive efforts, the problem persists. Three technicians reviewed the matter but couldn't identify the cause. They noted no BSODs, OS functions normally, but gaming remains unstable. The last technician suspects a motherboard or DDR5 RAM compatibility issue and ordered an MSI Z790 Carbon. I’m seeking advice on whether this points to a hardware fault. Thank you! -Donnie

K
KiNgCh1798
Member
53
04-17-2022, 08:23 PM
#2
Use more recent GPU drivers.
K
KiNgCh1798
04-17-2022, 08:23 PM #2

Use more recent GPU drivers.

T
Turquose
Member
198
04-18-2022, 04:34 AM
#3
I noticed this trend; from 531.41 onward, confirmed higher driver latency has led to CTD and system crashes for many, including myself. 531.68 appears to resolve all problems for me, but the increased latency remains flagged as an ongoing issue in the latest driver update.
T
Turquose
04-18-2022, 04:34 AM #3

I noticed this trend; from 531.41 onward, confirmed higher driver latency has led to CTD and system crashes for many, including myself. 531.68 appears to resolve all problems for me, but the increased latency remains flagged as an ongoing issue in the latest driver update.

J
jaffercake59
Member
163
04-19-2022, 12:09 AM
#4
I noticed some issues with the latest drivers, especially with Corsair iCUE, but everything worked afterward. I haven’t played games using the new driver yet.
J
jaffercake59
04-19-2022, 12:09 AM #4

I noticed some issues with the latest drivers, especially with Corsair iCUE, but everything worked afterward. I haven’t played games using the new driver yet.

U
UrbanSanta
Member
63
04-20-2022, 03:07 AM
#5
Your friend often faced the same crashes after playing a few games, then would vanish once they turned off XMP or switched to the XMP profile 2. It might not be the problem for you, but it’s worth a shot.
U
UrbanSanta
04-20-2022, 03:07 AM #5

Your friend often faced the same crashes after playing a few games, then would vanish once they turned off XMP or switched to the XMP profile 2. It might not be the problem for you, but it’s worth a shot.

M
Maisiemoo12
Member
154
04-20-2022, 03:45 AM
#6
It seems the situation is getting more difficult over time. These problems aren’t typical for software issues. Do the games produce crash reports? Have you experimented with running them at reduced settings and lower visual quality? If successful, try increasing gradually.
M
Maisiemoo12
04-20-2022, 03:45 AM #6

It seems the situation is getting more difficult over time. These problems aren’t typical for software issues. Do the games produce crash reports? Have you experimented with running them at reduced settings and lower visual quality? If successful, try increasing gradually.

C
CHACOS
Member
64
04-20-2022, 08:05 AM
#7
I think the GPU might be the problem, as mentioned before; other posts suggested drivers, but I’d test reducing the GPU clock in Afterburner by -100MHz to check.
C
CHACOS
04-20-2022, 08:05 AM #7

I think the GPU might be the problem, as mentioned before; other posts suggested drivers, but I’d test reducing the GPU clock in Afterburner by -100MHz to check.

A
angelcake_11
Senior Member
540
04-27-2022, 07:24 AM
#8
Thanks for your responses! I apologize for not mentioning that I've tested the older GPU drivers. I used the driver from April 18th (version 531.68), which was the one in use when everything functioned properly at the time of building my PC. Dead by Daylight creates its own Unreal Log, but none of the error messages appear on Google or forums. Instead, I see a Win64_shipping error with all zeros. In the log, there are multiple win_64 shipping errors, along with kernel32 and ntdll errors that also show as zeroes. Notably, the Event Viewer doesn’t display any crash-related logs, even though there have been many errors since my last fresh Windows install two days ago. This has always been a problem with new installations, which technicians have noted is unusual. What’s odd is that these crashes seem intermittent—games launch and run fine one morning, then fail again within hours. I’m hoping someone more experienced might suggest it’s a motherboard compatibility issue rather than a CPU problem. The cost of hardware keeps rising, and I’m worried about wasting money on a new motherboard if this isn’t the root cause. I really don’t want to replace my CPU just yet, but all the information I’ve gathered suggests my PC could have much bigger issues than game crashes.
A
angelcake_11
04-27-2022, 07:24 AM #8

Thanks for your responses! I apologize for not mentioning that I've tested the older GPU drivers. I used the driver from April 18th (version 531.68), which was the one in use when everything functioned properly at the time of building my PC. Dead by Daylight creates its own Unreal Log, but none of the error messages appear on Google or forums. Instead, I see a Win64_shipping error with all zeros. In the log, there are multiple win_64 shipping errors, along with kernel32 and ntdll errors that also show as zeroes. Notably, the Event Viewer doesn’t display any crash-related logs, even though there have been many errors since my last fresh Windows install two days ago. This has always been a problem with new installations, which technicians have noted is unusual. What’s odd is that these crashes seem intermittent—games launch and run fine one morning, then fail again within hours. I’m hoping someone more experienced might suggest it’s a motherboard compatibility issue rather than a CPU problem. The cost of hardware keeps rising, and I’m worried about wasting money on a new motherboard if this isn’t the root cause. I really don’t want to replace my CPU just yet, but all the information I’ve gathered suggests my PC could have much bigger issues than game crashes.

D
demmina
Member
94
05-01-2022, 05:09 AM
#9
Which games are affected? It seems to be related to games, BIOS updates, RAM status, drivers—possibly DDU in safe mode. Check if RAM is active, if a new BIOS exists, and whether the chipset has been updated.
D
demmina
05-01-2022, 05:09 AM #9

Which games are affected? It seems to be related to games, BIOS updates, RAM status, drivers—possibly DDU in safe mode. Check if RAM is active, if a new BIOS exists, and whether the chipset has been updated.

J
JebThePleb
Posting Freak
898
05-01-2022, 11:49 AM
#10
Critical issues detected. All relevant errors identified.
J
JebThePleb
05-01-2022, 11:49 AM #10

Critical issues detected. All relevant errors identified.

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