F5F Stay Refreshed Hardware Desktop Mini PC Not Booting ?

Mini PC Not Booting ?

Mini PC Not Booting ?

R
Rayack
Senior Member
539
03-18-2020, 02:18 AM
#1
I bought a Qotom Q190G4U Mini PC a few years back, had PFSense running as a router until it stopped in 2020. I attempted to restart it, thinking a new hard drive was needed, but the issue persists—it only boots from a USB Live Linux Mint image now, and even that doesn’t work. It seems it’s stuck on the BIOS splash screen. I’m unsure if the RAM or another part is faulty. I can enter BIOS using the Delete key, but any changes I make are lost after a reset. Any suggestions would be helpful.
R
Rayack
03-18-2020, 02:18 AM #1

I bought a Qotom Q190G4U Mini PC a few years back, had PFSense running as a router until it stopped in 2020. I attempted to restart it, thinking a new hard drive was needed, but the issue persists—it only boots from a USB Live Linux Mint image now, and even that doesn’t work. It seems it’s stuck on the BIOS splash screen. I’m unsure if the RAM or another part is faulty. I can enter BIOS using the Delete key, but any changes I make are lost after a reset. Any suggestions would be helpful.

U
UnicornCracker
Senior Member
663
03-21-2020, 01:42 PM
#2
replace the BIOS battery
U
UnicornCracker
03-21-2020, 01:42 PM #2

replace the BIOS battery

X
xLeqendary
Junior Member
11
03-22-2020, 09:29 PM
#3
Sure, I'll review it the next day, thank you!
X
xLeqendary
03-22-2020, 09:29 PM #3

Sure, I'll review it the next day, thank you!

H
hughesywizard
Member
145
03-25-2020, 05:09 PM
#4
It appears that removing the battery and swapping it back restored the system clock to 2015, yet the problem persists with frequent reboots after the splash screen. Testing with a Linux Mint bootable USB showed normal performance, suggesting the issue isn't related to MSATA, RAM, BIOS, or battery. The power brick seems to be the likely culprit or another hardware concern.
H
hughesywizard
03-25-2020, 05:09 PM #4

It appears that removing the battery and swapping it back restored the system clock to 2015, yet the problem persists with frequent reboots after the splash screen. Testing with a Linux Mint bootable USB showed normal performance, suggesting the issue isn't related to MSATA, RAM, BIOS, or battery. The power brick seems to be the likely culprit or another hardware concern.

M
mon43
Junior Member
37
03-25-2020, 11:59 PM
#5
if you're able to boot via USB, it could indicate an incorrect boot priority setting.
is the battery properly seated and clearly showing the plus sign when connected?
can you access the BIOS settings?
M
mon43
03-25-2020, 11:59 PM #5

if you're able to boot via USB, it could indicate an incorrect boot priority setting.
is the battery properly seated and clearly showing the plus sign when connected?
can you access the BIOS settings?

G
GalacticattYT
Member
155
03-26-2020, 01:18 AM
#6
I turned it off right now and it started from MSATA, actually loaded pfSense three times, then I attempted to reach BIOS and stopped booting completely again.
It tried to boot Linux Mint from the USB but failed on the splash screen (some ACPI error).
It looks like the problem is intermittent—does that sound like it’s related to the power supply?
I can enter the BIOS without issues, just press Del, I can change settings, save and exit. It seems the bootloader is stuck and keeps resetting...
G
GalacticattYT
03-26-2020, 01:18 AM #6

I turned it off right now and it started from MSATA, actually loaded pfSense three times, then I attempted to reach BIOS and stopped booting completely again.
It tried to boot Linux Mint from the USB but failed on the splash screen (some ACPI error).
It looks like the problem is intermittent—does that sound like it’s related to the power supply?
I can enter the BIOS without issues, just press Del, I can change settings, save and exit. It seems the bootloader is stuck and keeps resetting...