F5F Stay Refreshed Hardware Desktop Media experiences delays upon connecting a headset.

Media experiences delays upon connecting a headset.

Media experiences delays upon connecting a headset.

N
nina3313
Member
70
04-20-2016, 10:26 PM
#1
Over the past year or so, whenever I connect my headset (Razer Kraken Kitty Chroma) to my PC and try streaming YouTube or Netflix, the video freezes and audio lags every few seconds. Music and games work fine, and I can still hear through the monitor speakers. The problem only appears when the headset is connected to the PC. I've replaced the headset twice, updated the drivers, but nothing helps. I've searched online and adjusted settings, but I've tried a cheaper second headset that seemed to function properly. Please help.
N
nina3313
04-20-2016, 10:26 PM #1

Over the past year or so, whenever I connect my headset (Razer Kraken Kitty Chroma) to my PC and try streaming YouTube or Netflix, the video freezes and audio lags every few seconds. Music and games work fine, and I can still hear through the monitor speakers. The problem only appears when the headset is connected to the PC. I've replaced the headset twice, updated the drivers, but nothing helps. I've searched online and adjusted settings, but I've tried a cheaper second headset that seemed to function properly. Please help.

M
MysticSloth
Junior Member
45
04-27-2016, 02:02 AM
#2
Welcome to the forums, newcomer!
There are two variants
of the headset you've mentioned above, one is USB driven while the other is BT driven, which one do you have? As for your PC, we're going to need a little more information. Please parse the specs to your build like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Include the OS version(not edition) if on Windows 10, the BIOS version for your motherboard and the make and model of your PSU. Would help us two fold if we knew what other USB driven peripherals you have on your platform.
M
MysticSloth
04-27-2016, 02:02 AM #2

Welcome to the forums, newcomer!
There are two variants
of the headset you've mentioned above, one is USB driven while the other is BT driven, which one do you have? As for your PC, we're going to need a little more information. Please parse the specs to your build like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Include the OS version(not edition) if on Windows 10, the BIOS version for your motherboard and the make and model of your PSU. Would help us two fold if we knew what other USB driven peripherals you have on your platform.