Maybe the USB controller had an issue.
Maybe the USB controller had an issue.
So, in February of this year I assembled my PC. A few months later I purchased a USB PCIe card. After plugging it in, I quickly realized some problems, such as my keyboard or mouse disconnecting unexpectedly. I had a Razer Basilisk Ultimate with a dock, and a few months after buying the USB card, when I removed it, all my USB devices would disconnect whenever the dock was connected. I could hear the disconnection/connecting sound and then the fans would stop (just the RGB fan, linked to an internal USB header). But when I unplugged the dock, everything worked fine. This led me to suspect the dock had a problem, and since I rarely used it, it seemed reasonable to stop using it.
Recently, a few days ago I unplugged everything from my PC to address a GPU sagging issue I noticed. I placed some Lego blocks under the corner to support it, and when I reconnected all cables, the problems continued. However, I now observed something I hadn’t noticed before. Now, in my PC I only have two drives, but in Task Manager I see two extra “removable” drives, and there’s also one listed in Device Manager—this wasn’t the case before, and I only realized it now.
I’ve tried updating my USB drivers, removed these two drives via Device Manager, and unplugged my Stream Deck, but the issue still occurs, though less frequently than when the Stream Deck was connected. It doesn’t happen constantly; sometimes it happens while playing a game or browsing, and other times just when using a browser. Yesterday I was playing CS:GO and SOT, everything was fine, then suddenly it started again. Today I opened my PC, watched a YouTube video for about 30 minutes, and then joined a Discord call—again the problem occurred. I don’t know what to do, please help me.
USB 3.2, right.
also, another person advised me to reinstall windows, which I did—clearing my SSD and restarting Windows, but the same problems persist. plus, those two removable drives that appeared unexpectedly are now back. at this stage, I’m starting to suspect the USB controller on the motherboard might be faulty.