Low-quality network adapters in 2023 / take a breather Broadcom
Low-quality network adapters in 2023 / take a breather Broadcom
Assisting a nearby business acquaintance with some challenges he’s facing using brand new Atom tablets. These devices cost around $1200 each. The main issue here is that their app doesn’t work on iPad or Android devices, which is the first hurdle. I’m not a fan of x86 portable solutions in this area. Very low power usage on Windows feels contradictory. After some troubleshooting, I discovered the problem: the devices can’t roam. Whatever network they initially connect to, it’s the same. If you move closer to another access point and they stop working, it’s likely the AP they’re tied to is the culprit. Resetting the network connection forces them back onto that AP. The interesting part was I encountered the same issue with previous versions of this brand and similar models on other devices. In older models, different Broadcom chips were used, and after a year of support battles, they sent me an unpublished driver from Broadcom that resolved the problem instantly. Not bragging, but my friend reached out to two MSPs for help, and neither had any idea how to fix it. They insisted on conducting a site survey first—probably just to add more billable time. The other person I spoke with on the way out didn’t even know how to use ping to track the issue. In short, if your hands are out, those flexible connectors are likely opposable thumbs. Probably the ones tech support avoids. Try a continuous ping with a big packet size (like -l 65000) to get real data instead of just tiny echoes. Move around and see what happens. If one device works while another doesn’t, it’s unlikely the problem is with your network, RSSI, or channel rejection on an iPhone. It’s more likely the end device itself. They’ll probably suggest buying cybersecurity packages or cloud backup from the same MSPs.
Contacting tech support was a real laugh. “Did you update the Windows driver?” Sure—I used a floppy disk and downloaded the latest driver from an FTP site via my dial-up modem from Broadcom’s server. There’s no ‘latest’ driver; it’s just more junk. The situation is frustrating. Older tablets and many other devices run smoothly on underused Ubiquiti HDs. A $1200 portable? Not worth it. It’s a $7 ESP32 development board instead. No issues there.
In short, these products are marketed to small businesses using Wi-Fi routers that likely operate only on 2.4GHz and handle the load well. Your expensive portable just doesn’t cut it. Reboot them five times a day to get the network adapters working. “Windows is terrible…” I had to admit. It’s tough, but Broadcom’s products have held up over the years—especially for workstations and small servers. For Windows 11 users trying USB-based Broadcom adapters, it’s worth checking the driver version they provide.