Low latency issue detected.
Low latency issue detected.
Until yesterday Fortnite played smoothly with under 90 ping, now it's fluctuating around 140 or higher, sometimes losing packets. I checked a traceroute using the link they provide: https://www.epicgames.com/help/en-US/tec...nite-a3874. I tried using NA East because it gave the lowest ping, but the results still raise doubts about what might be causing the issue. Could it be my PC or modem, the ISP, submarine cables, or the Fortnite servers? Would reinstalling the game help? What about turning off the modem for a while or restarting Windows? I also looked at routing to qosping-aws-us-east-1.ol.epicgames.com – it shows up to 30 hops with some delays, but nothing extreme. Other tests using tracert on different networks revealed similar patterns, sometimes with pings over 150 ms and noticeable delays. It seems like multiple factors could be involved.
It's about how far away you are from the server or the number of hops your data takes. The speed test server is likely in your country, which keeps it close and results in a fast ping. The Fortnite server probably sits in the US, so your data has to travel farther and pass more servers, which raises ping time.
You've experienced inconsistent connectivity across multiple devices and locations, with fluctuating ping times and packet loss on your fiber connection. The low latency you're seeing suggests issues either at the network level or closer to the servers. Since tracing the exact source isn't possible for most users, focus on presenting clear evidence of instability—such as detailed traceroute results, speed test logs, and error reports—to help identify the problem.
Be mindful that if your playing on a server in the US, the server could be overloaded. Many parts of the US are still shut down, meaning no one has any better thing to do. Also, as a result US providers are being hit HARD. Ive noticed slow down with my Comcast connection, and normally we dont see such slow downs. As mentioned above, the further you are from the server, the crappier the connection will get. While light travels fast, its still have to travel across a fiber cable that is on the bottom of the ocean and still have to find its way to the server when it gets to the US. Have you tried playing on local servers near you? On a second note, generally when packets exit your ISP's network, there is nothing you can do to fix issues. Because once they are outside of your ISP's network, they have no control over what happens to those packets. Keep in mind that just like your at the mercy of your ISP, your ISP is at the mercy of a backbone provider. These are providers who connect different geographical areas together. Such as Europe to the US and so forth.