Looking for assistance with your Ryzen 5 3600?
Looking for assistance with your Ryzen 5 3600?
Specs: CPU features AMD Ryzen 5 3600, GPU is MSI GeForce RTX 2070 SUPER VENTUS OC, PSU is be quiet! Pure Power with 11.6 kW capacity, RAM is 16 GB DDR4, motherboard is HyperX FURY 3200 MHz, and it uses an AM4 socket. Regarding the issue: your motherboard has an 8-pin CPU power connector but only a single 4-pin cable is connected. The 4-pin is positioned in the middle of the 8 pins. Since you’re concerned about damaging the board while removing the cable, it’s best to avoid bending the pins. Consider using a specialized tool or a professional service to safely detach the cable without harming the motherboard.
The pc is in a secured box for now before i get a decent solution for this but yes a single 4 pin connector is connected to the middle of the 8 pin socket leaving 2 pins empty on each side.
Usually, one side of the 8-pin connector on the motherboard is connected while the other has four unused pins. This setup seems unusual compared to what you mentioned. The Pure Power 11 also includes an 8-pin EPS connector for CPU power, which makes it unclear why a builder wouldn’t have used that option. It’s quite confusing overall, as the EPS connector would need to be deliberately isolated and inserted improperly.
Absolutely, I wanted to make sure everything was okay. I'm rushing to start my classes on this new computer, and I'm feeling a little frustrated. Just to be safe, should I try booting it using the 4-pin connector?
I thought the same thing too—so I dug up information and talked to others, but the shop isn’t responding to my messages. Now I’m trying to understand their warranty rules and whether touching the inside parts could void it. It’s been a really frustrating day. Would you mind telling me if there’s a safe way to remove the cable without bending the motherboard? Maybe with a specific tool?
If you cancel the warranty by doing a better job than they provided, you’re safer not using them. A properly secured motherboard stays intact—better is always better.
Sure, I'm glad you found the answers helpful. I'll keep it concise for you.