F5F Stay Refreshed Hardware Desktop Login format on Windows changed unexpectedly and cannot be restored.

Login format on Windows changed unexpectedly and cannot be restored.

Login format on Windows changed unexpectedly and cannot be restored.

M
MrCreepyRJB
Junior Member
5
06-17-2023, 11:26 PM
#1
I'm dealing with Windows 11 22H2 on my Surface Laptop Studio. It's my sole device and I can't log in after the machine powers off—just need to restart it. Once it boots again, the login screen appears normally with my credentials. After a reboot, I see a message asking me to hold the power button and volume down or press Control + Alt + Delete to unlock. Then I'm presented with another login prompt for a different user that asks for username and password. My usual login details don't work, and I can't find the right combination. It seems related to my Microsoft account settings; the advanced options have this checkbox marked and grayed out, and I can't change it. I haven't adjusted any settings, applied updates, installed software, or downloaded anything before this started happening. My CAD DWORD is set to 1, so it should be disabled. Any advice would be appreciated. Thanks.
M
MrCreepyRJB
06-17-2023, 11:26 PM #1

I'm dealing with Windows 11 22H2 on my Surface Laptop Studio. It's my sole device and I can't log in after the machine powers off—just need to restart it. Once it boots again, the login screen appears normally with my credentials. After a reboot, I see a message asking me to hold the power button and volume down or press Control + Alt + Delete to unlock. Then I'm presented with another login prompt for a different user that asks for username and password. My usual login details don't work, and I can't find the right combination. It seems related to my Microsoft account settings; the advanced options have this checkbox marked and grayed out, and I can't change it. I haven't adjusted any settings, applied updates, installed software, or downloaded anything before this started happening. My CAD DWORD is set to 1, so it should be disabled. Any advice would be appreciated. Thanks.