Lesson from the tale: Avoid purchasing from Asus. Issues with data integrity and 12900K.
Lesson from the tale: Avoid purchasing from Asus. Issues with data integrity and 12900K.
Here’s a concise version of your update:
After about a month of discussions with Asus, they agreed to swap my Z690 Prime-P D4 board for an ROG STRIX X570-E GAMING WIFI II. Initially, I wanted the X570 TUF model, but they rejected that and sent the pricier option. By then, I’d already filed a lawsuit and was awaiting their response when they offered the replacement. In our email exchange, I mentioned that if they couldn’t reach a mutual solution, I’d take legal action. They claimed the Asus Corporate Care team would contact me, but I doubted that would happen.
I’m now testing the new board, checking for stability. Given my past experience, I expect issues might surface after about three months, so I’m keeping my claim open with a six-month window to respond. From a cost standpoint, the higher price balanced out for me. Depending on how long it takes to prove the board fails (like passing memtest86 tests), you might still have a chance to recover if you meet consumer protection laws and Asus doesn’t offer a refund within the allowed timeframe.