F5F Stay Refreshed Software Operating Systems Led to a 10 1903 and Radeon GPU drivers problem with a black screen.

Led to a 10 1903 and Radeon GPU drivers problem with a black screen.

Led to a 10 1903 and Radeon GPU drivers problem with a black screen.

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walee123
Senior Member
737
10-09-2021, 04:27 PM
#1
With a Radeon GPU you're performing a fresh installation of 1903, Windows attempts to apply an outdated GPU driver that isn't compatible with the latest version. This often leads to a black screen upon startup—either a blank screen, a cursor visible, or a spinning loading wheel. To resolve this, you may need to locate a newer driver (version 19.5.1 or higher), though 19.5.1 and 19.5.2 aren't particularly reliable. You could try booting into Windows without drivers installed and then reinstall the updated driver. Alternatively, use DDU to remove the old driver from safe mode while preventing automatic driver updates, and finally install the new ones through Windows.
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walee123
10-09-2021, 04:27 PM #1

With a Radeon GPU you're performing a fresh installation of 1903, Windows attempts to apply an outdated GPU driver that isn't compatible with the latest version. This often leads to a black screen upon startup—either a blank screen, a cursor visible, or a spinning loading wheel. To resolve this, you may need to locate a newer driver (version 19.5.1 or higher), though 19.5.1 and 19.5.2 aren't particularly reliable. You could try booting into Windows without drivers installed and then reinstall the updated driver. Alternatively, use DDU to remove the old driver from safe mode while preventing automatic driver updates, and finally install the new ones through Windows.

R
redhed1122
Junior Member
11
10-09-2021, 08:06 PM
#2
You require the most recent compatible driver. Why would you use an outdated version?
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redhed1122
10-09-2021, 08:06 PM #2

You require the most recent compatible driver. Why would you use an outdated version?

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ToxicStripe
Member
53
10-09-2021, 08:43 PM
#3
You don’t have time for setting up a new driver when the initial display after installing Windows shows a completely black screen.
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ToxicStripe
10-09-2021, 08:43 PM #3

You don’t have time for setting up a new driver when the initial display after installing Windows shows a completely black screen.

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matthewt2001
Member
86
10-12-2021, 07:52 AM
#4
It happened to you or it's a general situation?
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matthewt2001
10-12-2021, 07:52 AM #4

It happened to you or it's a general situation?

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MrKiwiism
Member
236
10-13-2021, 05:25 PM
#5
It occurred. Across several platforms, including those with an Intel GPU.
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MrKiwiism
10-13-2021, 05:25 PM #5

It occurred. Across several platforms, including those with an Intel GPU.

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tigermaniac12
Member
55
10-13-2021, 07:01 PM
#6
Having VNC set up or a remote control app is beneficial. It requires a different driver, but even though the monitor shows a black screen, you can manage it from the system—this opens the chance to install drivers. A handy shortcut that actually functions.
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tigermaniac12
10-13-2021, 07:01 PM #6

Having VNC set up or a remote control app is beneficial. It requires a different driver, but even though the monitor shows a black screen, you can manage it from the system—this opens the chance to install drivers. A handy shortcut that actually functions.

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AssassinQuinn
Junior Member
6
10-13-2021, 07:18 PM
#7
Try restarting your device or checking for software updates. If the issue persists, consult technical support for further assistance.
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AssassinQuinn
10-13-2021, 07:18 PM #7

Try restarting your device or checking for software updates. If the issue persists, consult technical support for further assistance.

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buttowski147
Junior Member
42
11-02-2021, 10:31 PM
#8
Starting your upgrade process? Let's begin.
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buttowski147
11-02-2021, 10:31 PM #8

Starting your upgrade process? Let's begin.

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lizzard89
Senior Member
707
11-02-2021, 10:54 PM
#9
Thank you for the notification. The issue with reason 68345 is that we haven't upgraded to the latest version.
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lizzard89
11-02-2021, 10:54 PM #9

Thank you for the notification. The issue with reason 68345 is that we haven't upgraded to the latest version.

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ItssHuahwi
Junior Member
15
11-03-2021, 03:08 AM
#10
Discussing upgrades isn't the focus; the real problem arises during a clean installation.
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ItssHuahwi
11-03-2021, 03:08 AM #10

Discussing upgrades isn't the focus; the real problem arises during a clean installation.