LED stays illuminated when powering the CPU, even after removal.
LED stays illuminated when powering the CPU, even after removal.
You’ve received your motherboard from ASUS (Crosshair VIII Hero). The Red CPU light near the 8-pin connector is lit, Front IO isn’t working, and LEDs are showing from the front IO header. If this continues, check the cable connection or try reseating the CPU.
Did you recover your motherboard? This suggests there was a prior issue. There might be some background that needs addressing, possibly related to the CPU. At least that’s what the CPU indicator usually means. Is the CPU repairable? Since the board is a Ryzen 2, it seems the problem could be in that section.
I completed the return of replacement parts and haven’t encountered this issue before sending it back. However, I recently processed an RMA for the PSU, CPU (Ryzen 7 3700x), and RAM. The problem was resolved completely once the RAM and motherboard were returned, allowing me to boot back into my system.
You replaced the motherboard and now notice a CPU light that wasn’t there before. The issue seems different from what was fixed earlier, and it appears new challenges have emerged. Frustrating, right? It’s unclear whether the current board has unique problems or if CPU issues were always present. Things are confusing. Can you confirm if the CPU light was absent on the previous model but now appears, or if its presence indicates a fresh problem? This makes it tough to trust the status of both components. The standard RMA process is usually the go-to, but it can lead to complicated situations and unexpected complications. There could be a case for handling both repairs together.
They provided the same board with minor fixes. I wasn’t achieving the lift when using the new CPU before returning the motherboard for replacement. The indicator light shows the manual says the 8-pin isn’t being recognized, so I’m wondering if the connector is faulty or if the cable is damaged.
I really don't want to say this, but I also sent a return request just in case that was the reason for the initial problem. Hardware problems are frustrating because there are so many possible causes.