Latest device, online connection drops unexpectedly
Latest device, online connection drops unexpectedly
Hello there. The situation is clear: I assembled my own machine. Here are the details:
- Processor: Ryzen 9 9950X
- Motherboard: Gigabyte X870 EAGLE WIFI7
- Graphics: GEForce RTX 4080 Super Windforce V2
- RAM: Corsair RM1000e
- Power: 1000W
After installing Windows (without Wi-Fi, from USB) and the listed drivers, I encountered some problems. The following software was added:
- Gigabyte Control Center 2024 GGCC 24.10.28.01
- MB Bios X870 Eagle Wifi7
- MB Driver 597
- MB Driver 612 Realtekdch 6.0.9733.1
- MB Driver 654 w11 11.20.0729.2024
- MB Driver 2682 mtk 5.4.0.1906 (popup warned about compatibility)
- MB Driver 2683 mtk 1.1037.0.433 (same warning)
At first, everything worked smoothly. But after some updates and software changes, internet speed dropped significantly. Other devices in the house performed normally—around 500 Mb download, 350 Mb upload. This machine is in the same room, close to the Wi-Fi extender, but its speed was barely above 100 Mb download and 0.7 Mb upload.
I followed these steps:
- Updated all drivers
- Tried disabling VPNs and firewalls temporarily
- Verified router and extender settings (5GHz only)
- Adjusted network adapter in Device Manager
- Changed Wi-Fi band to 5GHz
- Disabled power-saving features
- Ran `netsh wlan show interfaces` – signal strength was 80% with a receiver rate of 1201 Mbps
- Checked background processes and closed unnecessary apps
I also saw a popup suggesting the software might not have installed properly. I’m unsure what to do next.
Remove every installed component as well. This type of program frequently sets up incorrect or faulty copies
I see. I'll uninstall it all and turn off auto-updating in the bios for it. I searched for internet-related issues with Gigabyte Control Center and the internet but didn't see anyone else with the same problem. There's also the matter with the two drivers (one related to wifi) that had the popup say it may not have installed correctly. How can I check if it did install correctly? If that doesn't resolve the issue, I think my only solution is to wipe the computer and start all over from the beginning. Is that right?
WiFi performance for other gadgets doesn't always translate well. These devices aren't positioned exactly next to your PC, making a fair comparison difficult. Picture a straight line from your PC's antenna to the router—anything along that path, whether you, a chair, walls, or the PC's body, can interfere. A diagonal route through a wall is less ideal than a straight one. Going around the PC's enclosure is even better. Also, 5GHz waves don't penetrate walls as deeply as 2.4GHz, so if you're aiming for a stronger signal, 2.4 might be preferable. You'll likely prefer a quicker connection, but if you can't get a solid 2.4 link, you won't achieve a good 5GHz one either. Ethernet is a solid choice if you're playing online games. "Gaming" routers often aren't worth the hype unless you're using a Switch. Drivers seem questionable—check Device Manager and try Microsoft versions first. If reinstalling Windows feels overwhelming, a fresh install could save time.
I think I identified the reason for the popup, but I can't verify it until I’m back home. There are several versions of the same motherboard—one with Realtek and another with Mediatek. It’s likely the cause there. Regarding the PC’s placement, there are many devices in the same 10x10 room, some a bit farther than the current setup but still within a foot, others spaced 3 to 6 feet away in all directions. I’ve moved the PC’s location, and connectivity remains unchanged. There’s a small boost when switching from 2.4GHz to 5GHz, but again. I’m getting only 0.7 Mbps upload speeds, which should be over 300 Mbps on either setting. We haven’t managed to connect an Ethernet cable yet, though I’m exploring options. It seems the issue probably lies in software or drivers, which explains why reinstalling Windows isn’t a huge risk after spending over 12 hours troubleshooting without any changes. Since nothing is currently running on the machine, it doesn’t look like a major loss to reset and reinstall. (unless I’m overlooking something?)
Removing Gigabyte Control Center clearly brought about positive changes. My download speeds have now reached over 350mbs. Still, upload speeds remain low at around 3mbs. I haven’t performed a complete Windows reinstall, and my motherboard model is v1.0, so I’m relying on the MediaTek drivers I originally installed—though I encountered an odd popup during that process. At this stage, it seems the issue might still be related to driver compatibility or another underlying problem preventing upload speeds from stabilizing. The nearby devices are turned off when the computer is running, which makes interference unlikely.