laptop shuts down due to battery warning while connected and starting to load Premier Rush
laptop shuts down due to battery warning while connected and starting to load Premier Rush
Hi, I noticed your HP Envy X360 BQ100AU is experiencing frequent crashes with a screen that turns grey or white and an error message each time it starts. It seems like the issue might be related to power or battery health, even though you’ve replaced the battery. The problem could stem from a degraded battery or other internal faults. I recommend checking the battery connections and ensuring it’s properly seated. If the issue persists, consider consulting a technician for further diagnosis.