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Laptop only recognizes SSDs that support Windows 11.

Laptop only recognizes SSDs that support Windows 11.

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xAPPLExPIEx
Senior Member
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03-27-2021, 12:08 PM
#1
You're dealing with a tricky setup issue. It sounds like your HP laptop has some configuration problems after upgrading from Windows 10 to Windows 11. The system is reporting a boot error and being unable to recognize the SSDs, even after swapping in a different one. It might be related to Windows BitLocker or file system changes during the upgrade. If you try installing a fresh Windows 10 on the old SSD, it could fail to detect it. You're wondering if the OS locked everything or if the new SSD was mistakenly excluded. It could also be that the drive is still in use by the system, preventing booting. Consider checking for any lingering BitLocker settings or trying a clean installation if possible.
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xAPPLExPIEx
03-27-2021, 12:08 PM #1

You're dealing with a tricky setup issue. It sounds like your HP laptop has some configuration problems after upgrading from Windows 10 to Windows 11. The system is reporting a boot error and being unable to recognize the SSDs, even after swapping in a different one. It might be related to Windows BitLocker or file system changes during the upgrade. If you try installing a fresh Windows 10 on the old SSD, it could fail to detect it. You're wondering if the OS locked everything or if the new SSD was mistakenly excluded. It could also be that the drive is still in use by the system, preventing booting. Consider checking for any lingering BitLocker settings or trying a clean installation if possible.

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lukeysky14
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03-27-2021, 03:38 PM
#2
Welcome to the discussion board. Your Bitlocker recovery key is stored at account.microsoft.com and has been synchronized there. (If you used a personal account and didn’t back up the key yourself, your information is at risk.) Windows doesn’t activate Bitlocker by default, but the original manufacturer (HP in your scenario) likely enabled it during purchase. You can disable it if needed. First, return to Windows. If you’re using a spare SSD and Windows is already present there, it might require formatting as GPT and using MBR instead, which prevents your laptop’s UEFI from recognizing the operating system. If Windows isn’t installed and you’re attempting to install it, but the setup can’t locate your drive, it’s possible HP used a SATA controller lacking Microsoft Basic driver support. Choose “Load drivers,” insert a USB flash drive containing the SATA controller drivers (or chipset drivers that include them), and place it in its extracted form. These are often labeled as ".inf drivers." Download them on another system, extract them, and insert the drive. After ejecting it, connect your laptop, select “Load Drivers,” pick the SATA controller drivers, and the system should now detect the USB. If it still doesn’t work, verify the drivers were selected correctly.
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lukeysky14
03-27-2021, 03:38 PM #2

Welcome to the discussion board. Your Bitlocker recovery key is stored at account.microsoft.com and has been synchronized there. (If you used a personal account and didn’t back up the key yourself, your information is at risk.) Windows doesn’t activate Bitlocker by default, but the original manufacturer (HP in your scenario) likely enabled it during purchase. You can disable it if needed. First, return to Windows. If you’re using a spare SSD and Windows is already present there, it might require formatting as GPT and using MBR instead, which prevents your laptop’s UEFI from recognizing the operating system. If Windows isn’t installed and you’re attempting to install it, but the setup can’t locate your drive, it’s possible HP used a SATA controller lacking Microsoft Basic driver support. Choose “Load drivers,” insert a USB flash drive containing the SATA controller drivers (or chipset drivers that include them), and place it in its extracted form. These are often labeled as ".inf drivers." Download them on another system, extract them, and insert the drive. After ejecting it, connect your laptop, select “Load Drivers,” pick the SATA controller drivers, and the system should now detect the USB. If it still doesn’t work, verify the drivers were selected correctly.

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