Laptop making a clicking noise while using music, movies, or other media
Laptop making a clicking noise while using music, movies, or other media
Hey, I just bought an Acer Aspire 3, and now I keep hearing this weird clicking sound when I listen to music or watch videos. It is way more noticeable when the volume is really low too. And here is another thing: the mute button makes that clicking happen every time I hit it! When I unmute, there is a click too. Also, sometimes when my Bluetooth headphones are set to very low volume, they only sound from one side of the speakers at random times. Sometimes it just fixes itself on its own, but other times I have to turn the volume up more to make sure both sides hear the voice. This only happens with wireless connection, not when I plug in an audio cable. Should I worry about any of this? By the way, I already downloaded the latest driver from Acer and tried reinstalling it but that didn't help. The clicking sound is really quiet though, so you might have to turn up your volume a bit to hear it on the Vocaroo link here: https://vocaroo.com/1jHzIIB1Tt7A
Acer has lots of Aspire 3 laptops they sell, some are old and some are new. Could you tell me the exact model or serial number? Just go to their support page and use the serial number there to make sure you have the latest BIOS updates. You can also run CPU-Z and look at the Mainboard tab to see what your current BIOS version is. If you need a BIOS update, do it now. Then check if your operating system needs updating, remove your old audio driver, and reinstall the new one from Acer's official site using an elevated command (like right-clicking the installer icon and choosing Run as Administrator).
I have my computer running A315-58-55T2. I put on the new BIOS update, but then when I tried to take out the audio driver, something weird happened. When I click "uninstall" in Device Manager, it just goes away and shows up again after I restart the PC. It never actually gets removed properly.
You reinstall the drivers before turning off your computer because when you restart, the operating system will try to download and install any drivers it figures are missing or needed. In reality, the installer should be inside the Windows folder, so it tries to grab the best driver on its own without asking for help... which isn't really what we want.
If you don't like what is happening, you aren't under warranty and not yet in your return window (unless maybe I'm wrong about how things work here) or you can send a return request. Last time I checked DDU had the option to remove audio drivers too. Maybe it was an older version of that. Perhaps that could be something to check out?