F5F Stay Refreshed Software Operating Systems Keyboard and mouse functions aren't available during the Windows 10 installation process.

Keyboard and mouse functions aren't available during the Windows 10 installation process.

Keyboard and mouse functions aren't available during the Windows 10 installation process.

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lauchax1998
Junior Member
43
06-30-2019, 07:18 PM
#1
Hey everyone! I just assembled my first PC and want to run Windows. Everything seems ready, but when I started the Windows 10 setup, it didn’t recognize my mouse or keyboard—despite being connected via USB 2.0. Specs: MSI B450M Tomahawk Max, RTX 2060, AMD Ryzen 5 3600, Intel 660P, 512GB SSD.
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lauchax1998
06-30-2019, 07:18 PM #1

Hey everyone! I just assembled my first PC and want to run Windows. Everything seems ready, but when I started the Windows 10 setup, it didn’t recognize my mouse or keyboard—despite being connected via USB 2.0. Specs: MSI B450M Tomahawk Max, RTX 2060, AMD Ryzen 5 3600, Intel 660P, 512GB SSD.

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_Sheep_Guy_
Member
53
06-30-2019, 09:13 PM
#2
Are you asking about the ports located inside the motherboard rather than those on the front panel?
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_Sheep_Guy_
06-30-2019, 09:13 PM #2

Are you asking about the ports located inside the motherboard rather than those on the front panel?

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AM72
Member
76
07-01-2019, 11:16 AM
#3
That's a great observation—did you make sure to link the front panel I/O?
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AM72
07-01-2019, 11:16 AM #3

That's a great observation—did you make sure to link the front panel I/O?

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castielqueen
Member
228
07-02-2019, 11:39 PM
#4
It's located on the motherboard connectors @gloop
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castielqueen
07-02-2019, 11:39 PM #4

It's located on the motherboard connectors @gloop

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madmikey03
Junior Member
2
07-08-2019, 09:40 AM
#5
I link it to the motherboard via I/O port
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madmikey03
07-08-2019, 09:40 AM #5

I link it to the motherboard via I/O port

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Alon_Block
Member
79
07-08-2019, 11:30 AM
#6
Consider another port to test. I’ll check if this device has worked with other ports.
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Alon_Block
07-08-2019, 11:30 AM #6

Consider another port to test. I’ll check if this device has worked with other ports.

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ron20002
Junior Member
5
07-08-2019, 07:45 PM
#7
I've already tested all ports, but it still doesn't work.
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ron20002
07-08-2019, 07:45 PM #7

I've already tested all ports, but it still doesn't work.

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Dangerdandel
Junior Member
40
07-12-2019, 05:27 PM
#8
Check the connection type—wired or wireless.
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Dangerdandel
07-12-2019, 05:27 PM #8

Check the connection type—wired or wireless.

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Lindinger
Member
208
07-15-2019, 06:08 PM
#9
You managed to set up the keyboard, but the mouse isn’t responding.
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Lindinger
07-15-2019, 06:08 PM #9

You managed to set up the keyboard, but the mouse isn’t responding.