Kernel-Power 41 (63) ?
Kernel-Power 41 (63) ?
Hello, my machine powers off and restarts on its own, particularly when idle, without input or under minimal workloads such as streaming videos. In the Event Viewer, this problem shows up as Kernel-Power 41. After checking the power supply unit, I found it was in very bad shape, so I replaced it yesterday. The new PSU tested well and showed normal readings. For the initial 8–9 hours, everything worked fine, but during the night the computer restarted twice. All power options like sleep mode and power saving were turned off. I also attempted to disable XMP in the BIOS for the RAM.
System details:
PSU: Green GP800A-GED Bronze
CPU: Ryzen 5 5600
RAM: 2×8 GB RipjawsV DDR4 3000 MHz CL16
GPU: RTX 3060 Ti 8 GB
Motherboard: A520M-A Pro (BIOS updated)
Storage: 1 TB HDD + 256 GB SSD + 256 GB M.2 SSD
OS: Windows 11
Kernel ID41 usually occurs because of the PSU (poor build quality). But isn't this the new PSU or the old one?
No matter what your PSU tester indicates, consider why you're purchasing it—don't attribute it solely to its low cost.
Wait. Although it might be the PSU, we're moving too fast here.
The error 41 indicates
only that Windows failed to shut down correctly. It provides no further details.
The restarts seem likely due to Windows being set to auto-restart when a 'system failure' happens. A 'system failure' usually means a critical Windows part didn't work, though it could involve other issues.
Please download the SysnativeBSODCollectionApp and place it on your Desktop. After that, run it and upload the resulting zip file to a cloud service with a link to it here. Even if you're not experiencing BSODs, the SysnativeBSODCollectionApp will gather all available troubleshooting information, making it easier to diagnose your problem. It does NOT collect any personal data.
You can review the contents of the zip file before uploading, as most files are text files. Just don't alter or remove anything. For a description of each file's contents, refer to this page.
I hadn't understood that your primary language wasn't English, but I'm still able to process the information. The main issue seems to be the limited free space on your C: drive—only 12.56GB available—which is insufficient for tasks like creating temporary files or expanding the pagefile. You definitely need to relocate some non-essential files from that storage. However, it's worth mentioning that your other two drives are also quite full, which isn't ideal either.
I plan to increase the space on my C disk to at least 40-50GB. I also want to know if formatting my D disk—where my old system files are stored—would be beneficial if I simply disconnect it instead of formatting it.
I would disconnect it first. It could be that Windows 11 is using files on that D drive. If Windows 11 uses the boot files on that D drive for example, then your system won't boot at all.
If Windows 11 boots and runs fine with the D drive disconnected, you can safely format it. Use that drive to transfer some C drive data.
Think about running Prime95 and Memtest86. Your Application log shows many Application Error messages related to memory exceptions. This might mean bad RAM is the main problem, so try the Memtest86 test first.