F5F Stay Refreshed Hardware Desktop Just moved from Ryzen 1600 to 3700X but still stuck in a boot loop.

Just moved from Ryzen 1600 to 3700X but still stuck in a boot loop.

Just moved from Ryzen 1600 to 3700X but still stuck in a boot loop.

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J
Josi802
Member
100
05-19-2019, 10:55 AM
#1
PC specifications: CPU – AMD Ryzen 7 3700X, RAM – Asus Prime B350-Plus, GPU – ZOTAC GeForce GTX 1060 6GB, 8GB, Edition, RAM speed – 2400MHz, SSD – Samsung 850 EVO 250GB, Power supply – 550W EVGA SuperNOVA G3, 80+ rated.

My PC frequently restarts before Windows lockscreen appears. I can enter BIOS and adjust the CPU voltage slightly below 36%, even lower than 34 (which didn’t work). Once in BIOS, I’ve tried changing RAM speed to half of the clock rate but got no improvement. The mouse cursor is sluggish in BIOS compared to when it was first installed at 1600 MHz. I’ve cleared CMOS, flashed new BIOS, updated drivers, reinstalled Windows—nothing resolved the issue. Running with just one RAM stick also didn’t help. I’m stuck and need guidance.
J
Josi802
05-19-2019, 10:55 AM #1

PC specifications: CPU – AMD Ryzen 7 3700X, RAM – Asus Prime B350-Plus, GPU – ZOTAC GeForce GTX 1060 6GB, 8GB, Edition, RAM speed – 2400MHz, SSD – Samsung 850 EVO 250GB, Power supply – 550W EVGA SuperNOVA G3, 80+ rated.

My PC frequently restarts before Windows lockscreen appears. I can enter BIOS and adjust the CPU voltage slightly below 36%, even lower than 34 (which didn’t work). Once in BIOS, I’ve tried changing RAM speed to half of the clock rate but got no improvement. The mouse cursor is sluggish in BIOS compared to when it was first installed at 1600 MHz. I’ve cleared CMOS, flashed new BIOS, updated drivers, reinstalled Windows—nothing resolved the issue. Running with just one RAM stick also didn’t help. I’m stuck and need guidance.

F
Fritztech
Member
218
05-20-2019, 09:21 AM
#2
I think this motherboard is compatible with only the 1 and 2 generation AMD Ryzen chips.
F
Fritztech
05-20-2019, 09:21 AM #2

I think this motherboard is compatible with only the 1 and 2 generation AMD Ryzen chips.

G
garidos1
Junior Member
27
06-06-2019, 04:09 PM
#3
It works with the third generation Ryzen processors.
G
garidos1
06-06-2019, 04:09 PM #3

It works with the third generation Ryzen processors.

S
sc0rp1a
Junior Member
32
06-07-2019, 12:19 AM
#4
I retrieved the details from the provided link about the ASUS PRIME B350 PLUS motherboard.
S
sc0rp1a
06-07-2019, 12:19 AM #4

I retrieved the details from the provided link about the ASUS PRIME B350 PLUS motherboard.

S
slayer__is
Senior Member
521
06-07-2019, 06:14 PM
#5
Visit the official ASUS CPU support page for detailed guidance and updates.
S
slayer__is
06-07-2019, 06:14 PM #5

Visit the official ASUS CPU support page for detailed guidance and updates.

Z
Zerpenn
Member
63
06-08-2019, 12:43 AM
#6
The details seem accurate yet misleading on the Asus website. It’s unclear what to believe now. My plan is to reinstall the old CPU and then upgrade the BIOS to the latest version.
Z
Zerpenn
06-08-2019, 12:43 AM #6

The details seem accurate yet misleading on the Asus website. It’s unclear what to believe now. My plan is to reinstall the old CPU and then upgrade the BIOS to the latest version.

E
Eppikx
Senior Member
447
06-09-2019, 01:07 AM
#7
The BIOS is currently running the newest release, version 5602. It functions properly when the clock speed is set below 36 MHz; if it exceeds that, the system won't operate correctly.
E
Eppikx
06-09-2019, 01:07 AM #7

The BIOS is currently running the newest release, version 5602. It functions properly when the clock speed is set below 36 MHz; if it exceeds that, the system won't operate correctly.

1
11_JOEL_11
Member
247
06-25-2019, 06:05 PM
#8
Their site has some odd information. On the motherboard specs page, it mentions support for 1st and 2nd generation Ryzen, but for BIOS updates, they claim to include 3rd generation Ryzen because they removed Gen4 support from the Ryzen 3000 lineup.
1
11_JOEL_11
06-25-2019, 06:05 PM #8

Their site has some odd information. On the motherboard specs page, it mentions support for 1st and 2nd generation Ryzen, but for BIOS updates, they claim to include 3rd generation Ryzen because they removed Gen4 support from the Ryzen 3000 lineup.

C
Charleypumpkin
Junior Member
3
06-25-2019, 07:11 PM
#9
consider these options: reinstall CMOS, refresh BIOS settings, check Asus support for updated motherboard compatibility.
C
Charleypumpkin
06-25-2019, 07:11 PM #9

consider these options: reinstall CMOS, refresh BIOS settings, check Asus support for updated motherboard compatibility.

J
Juicy_Giraffe
Junior Member
10
06-28-2019, 05:42 PM
#10
I attempted the initial two steps. I reached out to ASUS, and I hadn’t considered that. If I don’t resolve this, I might have to purchase a new motherboard, which would be the final resort.
J
Juicy_Giraffe
06-28-2019, 05:42 PM #10

I attempted the initial two steps. I reached out to ASUS, and I hadn’t considered that. If I don’t resolve this, I might have to purchase a new motherboard, which would be the final resort.

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