Just got a completely brand new device and can't make it past the initial AMI startup screen.
Just got a completely brand new device and can't make it past the initial AMI startup screen.
I tested various USB ports, focusing on the front or back ones. Sometimes a specific port was needed for the BIOS to work properly. If that didn’t help, I unplugged all internal USB connections—like the front panel and RGB controllers—and tried again. This approach can be tricky, especially if you need to remove the GPU for it.
You're right to think about keyboard drivers—this is why I've tested both my reliable gaming keyboard and a rough plastic model that was given away with my sister's PC. No luck so far. I'll keep looking for better options, but if I hit a dead end, I'll explore other possibilities. Thanks for the tip!
I understand, I mentioned it earlier but should have been clearer. I've tested using the keyboard directly on the motherboard—though I wasn't sure about that method. Regarding removing the GPU safely, you're right to double-check all connections. It can be tricky because the GPU is tightly secured. There might be a special clip or technique to release it gently, but often it just needs a firm but careful pull.
Check the right side of the PCIe slot for a clip. Search YouTube videos on that topic. Remove the bracket first from the case. Don't use a screwdriver or push it down—this can damage the motherboard or cause scratches. Take your time and be gentle.
If you have a flashback feature, consider updating the BIOS first—no disassembly required. This will also reset the BIOS. The idea is that I’m used to exiting to the BIOS after roughly 10 seconds when no input is provided, though it could be due to using MSI boards.
you’ll notice a small clip near the PCIe port, and sometimes you might need to gently push or pull the GPU when using certain PC parts. double-check all connections are secure. for dual-channel performance, make sure your RAM is placed correctly in dual-channel mode. if unsure, unplug all external devices like the PSU and Ethernet cable, then turn off the power supply and press the case’s power button a few times for about 10 to 30 seconds. this helps eliminate static buildup. be sure not to plug anything in while it’s on. I read a Reddit thread a couple of years ago mentioning that some PCs get stuck during boot because they mistakenly treat certain USB devices as boot media. after verifying your setup, try installing the OS from an external USB drive and see if it boots. alternatively, you can boot without any USB connections and add them once it starts—this might resolve the issue.
When working with PC parts, remember to occasionally touch the case or some metal to stay grounded and avoid static shocks that could damage things. I’ve handled computers carefully, even before learning about them, and so far I haven’t faced problems. Most issues seem to be related to boot orders, especially if you haven’t installed an operating system yet. It’s possible your system is trying to recognize your keyboard as boot media and getting stuck. Other users with similar setups have reported the same behavior, which might be due to a specific motherboard model from the same brand. This can happen with certain manufacturers like Gigabyte, so it could be a known quirk. It’s frustrating, but staying calm and doing some research usually helps. Just remember, take your time and think things through before acting.
Thank you for your helpful ideas! I headed to my nearby Microcenter before they closed to test a new "driverless" keyboard. Sorry for the lack of updates! It turns out the issue isn't resolved yet—it seems the system is stuck on error code 64, which the motherboard manual explains as: * CPU DXE initialization has started Once it reaches this state it hangs here, unchanged. I’ll add this info to the original post. Fingers crossed it’s easier to fix now—and not too bad after all...* Thanks again for your support!
Based on my findings, I recommend restarting the CMOS via the jumpers on the motherboard, replacing the battery if it's not fresh, and attempting again. Should that fail, try using a single RAM stick in different slots to rule out a memory problem. If you're experiencing issues with the GPU, consider removing it since integrated graphics might be conflicting. You've already tested multiple keyboards and USB ports—this suggests the keyboard or port isn't the main issue. Even if your keyboard works without drivers or software, basic input functions should still operate.
Your Corsair keyboard performed well during setup despite missing drivers and power issues. After resetting CMOS and checking RAM, if BIOS access remains blocked, insert a Windows USB drive (assuming Windows is installed via USB) to try booting into BIOS. This could indicate a power or display issue rather than storage.
Your PSU appears functional as it powers on and displays an image, so the GPU or CPU isn't the core problem—unless it's a power delivery concern. The CPU seems operational since video output is present, though performance may be sluggish. It's possible the motherboard is handling low-power modes or display settings differently.
Check if your display or HDMI cable is connected to the GPU or the motherboard itself. If you're using integrated graphics, ensure the power supply provides adequate voltage for both components. If everything boots but lags, it might be a software or driver conflict.
If you're still stuck, contacting Gigabyte support could help—share your build details and troubleshooting steps to get targeted advice. Your persistence is commendable; keep refining your approach!