F5F Stay Refreshed Hardware Desktop It shuts down regularly and runs poorly during play.

It shuts down regularly and runs poorly during play.

It shuts down regularly and runs poorly during play.

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walee123
Senior Member
737
08-09-2023, 11:59 PM
#1
Sure thing, let's break this down. I just got my first PC yesterday, but things haven’t been working out as expected. I’m a bit young and still learning, so I might have made a few mistakes, but I feel confident about the hardware side of things. Here’s what I’ve experienced:

First, the PC wouldn’t power on at all. When it did start up, it didn’t recognize the SSD, so I had to jump into BIOS manually because the normal method didn’t work. This took a few hours. Once I got in, I realized the mouse and keyboard wouldn’t respond properly.

After some troubleshooting, I finally managed to boot normally. But then I noticed the PC would shut down every half hour. If it did, turning it back on left it without Wi-Fi, so I had to restart it again. This made me think the power supply or motherboard might be the issue.

For gaming, I tried Apex Legends and it performed poorly—slow and unresponsive. The front LED lights weren’t lighting up either. The next day, the SSD stopped working altogether, switching back to the HDD. In BIOS, it just said “SSD Does NOT EXIST.” Even after unplugging the HDD to try forcing a boot, it kept saying no drive to boot from.

I attempted to update the BIOS, but couldn’t find the file. I had to resort to downloading questionable software that still wouldn’t let me get the update.

This is really frustrating. I’m stuck and would really appreciate some guidance from someone more experienced.
W
walee123
08-09-2023, 11:59 PM #1

Sure thing, let's break this down. I just got my first PC yesterday, but things haven’t been working out as expected. I’m a bit young and still learning, so I might have made a few mistakes, but I feel confident about the hardware side of things. Here’s what I’ve experienced:

First, the PC wouldn’t power on at all. When it did start up, it didn’t recognize the SSD, so I had to jump into BIOS manually because the normal method didn’t work. This took a few hours. Once I got in, I realized the mouse and keyboard wouldn’t respond properly.

After some troubleshooting, I finally managed to boot normally. But then I noticed the PC would shut down every half hour. If it did, turning it back on left it without Wi-Fi, so I had to restart it again. This made me think the power supply or motherboard might be the issue.

For gaming, I tried Apex Legends and it performed poorly—slow and unresponsive. The front LED lights weren’t lighting up either. The next day, the SSD stopped working altogether, switching back to the HDD. In BIOS, it just said “SSD Does NOT EXIST.” Even after unplugging the HDD to try forcing a boot, it kept saying no drive to boot from.

I attempted to update the BIOS, but couldn’t find the file. I had to resort to downloading questionable software that still wouldn’t let me get the update.

This is really frustrating. I’m stuck and would really appreciate some guidance from someone more experienced.

D
DevilDavis
Member
93
08-10-2023, 08:16 AM
#2
I successfully restored the boot drive once more (it began functioning intermittently again).
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DevilDavis
08-10-2023, 08:16 AM #2

I successfully restored the boot drive once more (it began functioning intermittently again).

A
AndRoo7
Member
65
08-12-2023, 07:17 AM
#3
What PSU are you using? Consider unplugging non-essential components and removing the GPU. I’d also attempt to re-seat the CPU and power connections, then restart to check if that resolves the issue. It might be a thermal problem causing shutdowns, though I’m skeptical. Ensure your cooler is functioning correctly. You could also test without one of the RAM sticks, as compatibility might be the cause.
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AndRoo7
08-12-2023, 07:17 AM #3

What PSU are you using? Consider unplugging non-essential components and removing the GPU. I’d also attempt to re-seat the CPU and power connections, then restart to check if that resolves the issue. It might be a thermal problem causing shutdowns, though I’m skeptical. Ensure your cooler is functioning correctly. You could also test without one of the RAM sticks, as compatibility might be the cause.

T
TheFallenRose
Senior Member
616
08-13-2023, 09:07 AM
#4
Verify the Device Manager, it might require additional drivers. Also, attempt to update the BIOS. Using 7zip to extract is a free and user-friendly option. Otherwise, it seems quite enigmatic.
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TheFallenRose
08-13-2023, 09:07 AM #4

Verify the Device Manager, it might require additional drivers. Also, attempt to update the BIOS. Using 7zip to extract is a free and user-friendly option. Otherwise, it seems quite enigmatic.

N
natterz75
Member
156
08-14-2023, 08:44 PM
#5
The power supply might be getting too warm. Does the PSU fan rotate and does it feel warm during shutdown?
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natterz75
08-14-2023, 08:44 PM #5

The power supply might be getting too warm. Does the PSU fan rotate and does it feel warm during shutdown?

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Backstaber970
Senior Member
435
08-16-2023, 08:39 PM
#6
Sorry for missing responses during exams. Everything is now working properly. The bios updated randomly when I opened it, which resolved the issue of it turning off. I attempted manual updates but they failed because I couldn't extract the file—even suspicious sites like 7zip didn’t help. The low GPU usage caused poor performance, so I had to boost graphics settings. Unfortunately, the LEDs stopped working since the motherboard lacks an LED port. Thanks to all!
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Backstaber970
08-16-2023, 08:39 PM #6

Sorry for missing responses during exams. Everything is now working properly. The bios updated randomly when I opened it, which resolved the issue of it turning off. I attempted manual updates but they failed because I couldn't extract the file—even suspicious sites like 7zip didn’t help. The low GPU usage caused poor performance, so I had to boost graphics settings. Unfortunately, the LEDs stopped working since the motherboard lacks an LED port. Thanks to all!

O
oOEmmaOo
Posting Freak
818
08-30-2023, 05:44 AM
#7
Just a quick note, I don’t know which site you visited, but 7zip works great—actually, it’s one of my favorites. I’ve been using it often, and I’m glad you managed to fix it!
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oOEmmaOo
08-30-2023, 05:44 AM #7

Just a quick note, I don’t know which site you visited, but 7zip works great—actually, it’s one of my favorites. I’ve been using it often, and I’m glad you managed to fix it!