It seems the XMP file isn't processing correctly. Could you clarify the issue?

Robang592
Senior Member

368

02-10-2019, 08:23 PM

You recently installed new RAM (Trident Z Neo, 16GB, dual-channel, 3600MHz advertised). After enabling XMP in your BIOS, the voltage changed to 1.35V and one channel increased from 2133MHz to 3600MHz while the other remained at 2133MHz. In Task Manager and Memory view, the speed now shows 2133MHz. You have a Ryzen 7 3800X and an X570 UD motherboard.

Robang592

02-10-2019, 08:23 PM #1

Bombartia
Senior Member

430

02-17-2019, 11:20 PM

Hwinfo64 and cpu-z confirm system details. Task manager may display inaccuracies occasionally.

Bombartia

02-17-2019, 11:20 PM #2

Hwinfo64 and cpu-z confirm system details. Task manager may display inaccuracies occasionally.

ryana115
Member

02-19-2019, 08:51 PM

I also looked at cpu-z, and it showed the same value (about half of 2133).

ryana115

02-19-2019, 08:51 PM #3

I also looked at cpu-z, and it showed the same value (about half of 2133).

KawaiiDinoStar
Member

02-27-2019, 06:41 AM

Picture refers to an image, while a picture of what HWInfo displays is a visual representation of its data or status.

KawaiiDinoStar

02-27-2019, 06:41 AM #4

Picture refers to an image, while a picture of what HWInfo displays is a visual representation of its data or status.

knodatt
Junior Member

02-28-2019, 01:49 PM

Review the SPD tab information and adjust it manually to 3200 using xmp. You might also test 3600.

knodatt

02-28-2019, 01:49 PM #5

Review the SPD tab information and adjust it manually to 3200 using xmp. You might also test 3600.

paulkadots
Member

210

03-03-2019, 04:06 PM

Yes, it fits into slots 2 and 4.

paulkadots

03-03-2019, 04:06 PM #6

Yes, it fits into slots 2 and 4.

brainothon
Member

187

03-05-2019, 11:59 AM

Additionally, I attempted to pick the frequency manually, but it wasn't allowed.

brainothon

03-05-2019, 11:59 AM #7

Additionally, I attempted to pick the frequency manually, but it wasn't allowed.

ClassyCucumber
Member

03-06-2019, 11:14 PM

It is one and three.

ClassyCucumber

03-06-2019, 11:14 PM #8

It is one and three.

ChibiWolf39
Senior Member

491

03-09-2019, 04:14 PM

Move them to slot 2 and 4 first. You can also attempt one stick at a time. Clear the CMOS before trying again.

ChibiWolf39

03-09-2019, 04:14 PM #9

Move them to slot 2 and 4 first. You can also attempt one stick at a time. Clear the CMOS before trying again.

kcaz56
Senior Member

664

03-17-2019, 02:34 AM

#10

Trying 2 and 4 resolved the issue. Sorry for not reviewing the manual earlier.

kcaz56

03-17-2019, 02:34 AM #10

Trying 2 and 4 resolved the issue. Sorry for not reviewing the manual earlier.