It seems like you might have misaligned something. Let me know how I can assist you better.
It seems like you might have misaligned something. Let me know how I can assist you better.
On my new Asus ROG Strix G15 G513RM I added a second SSD, but I accidentally mixed up the screw order.
https://imgur.com/5dqLY6y
Looks like I might have ruined the warranty. I’m wondering if there’s a way to conceal the damage and protect the laptop. Is a sticker sufficient? Are there other options?
How can I restore the original screw arrangement so it fits correctly? I’ve looked in the PDF manual but didn’t find any guidance.
Is this a warranty issue (the laptop is only three days old!) or should I contact Asus to have the plastic case replaced?
Thank you!
The cheapest option would be to fix it yourself. Asus (manufacturer) isn’t liable for this error. It doesn’t cover under warranty. Reach out to Asus and inquire if they’ll accept your voided laptop for repairs, possibly covering the repair cost plus shipping.
You might keep browsing online for your model to find a blown-up diagram somewhere.
When disassembling a laptop, it helps to have a clear space and begin at a consistent spot, such as near the display hinge.
Keep the screw in its original orientation while removing it, maintaining the same direction throughout.
Stick to a regular pattern—clockwise or counterclockwise—and place each screw in the designated spot in sequence.
Using a tray with edges can also be useful, and it’s best to keep pets away from the area if possible.
If you’ve mixed them up, pay extra attention while reassembling, avoiding too much pressure on unscrewed parts.
A sticker usually works well in this situation. If you need to close the hole, JB Weld could match the color of the original.
JB Weld would only be considered a final option if absolutely necessary.
There are four clear points:
1) Matching the color is quite difficult.
2) Even when it matches, the glue is hard to apply and won’t give a smooth result.
3) Removing the glue later could cause more discoloration and harm.
4) Any glue that goes inside through the hole might stick other parts together from within.
That would be a serious issue.
= = = =
In summary:
Are all the screws identical? Was the hole caused by inserting a bigger screw into a smaller one?
I recommend including a few extra photos to clarify what you’re dealing with and how it was handled.
If the outcome is just a small mark on a fully working laptop, it’s best to leave it alone.
Other than maybe covering the hole with a small removable label or sticker, you’re lucky.
Yes, the hole outcome from inserting a bigger screw into a smaller one.
The laptop functions well, but I accidentally created a hole by placing the larger screw in the incorrect position and also noticed a "pimple" on the left side.
I feel fortunate enough to have a better case from Asus.
I would appreciate a guide showing the correct screw placement. It seems I mixed them up. I’ve checked the PDF manual about which screws go where, but it didn’t contain any details. That was my mistake—I should have arranged them properly.
Here’s a reference from the left side:
https://imgur.com/7ZD84gk
View: https://imgur.com/7ZD84gk
In summary, just let things run their course and avoid covering up costs. Cases will inevitably start moving forward at some point. The current case has an advantage, but swapping it presents another chance for Mr. Murphy to step in. Use removable tape or stickers to hide any flaws. Documentation of screws and processes becomes costly, and mistakes can trigger lawsuits. It's best to let the end users be held accountable. A bit of cynicism is accepted. I'm pleased the laptops are functioning properly—take a deep breath and proceed.