It might be another component failing, such as the power supply, cooling system, or internal circuitry.
It might be another component failing, such as the power supply, cooling system, or internal circuitry.
I'm trying to identify the cause of these occasional frame drops on my capture card. When recording at 1080p60, the stream seems to drop frames briefly—lasting only a split second—before resuming normally. The issue isn't visible in the captured footage; it appears the content runs at a fixed 60fps without any stuttering. I initially thought it might be a hardware or USB problem, so I switched to a different Elgato HD60 Pro M2 PCIe card, but the problem persisted. Now I'm using an Avermedia GC573 and other capture tools like OBS Studio, Elgato's 4K capture utility, and RECentral 4. The stutters happen across multiple software options, even when adjusting quality settings. It seems unrelated to my hardware or drivers, leaving me puzzled about what else could be causing this. System details: 3900X, 32GB RAM, Nvidia GTX 1070, Avermedia Live Gamer 4K GC573, 750W PSU.
I face the same issue again. It’s hard to pinpoint exactly what’s wrong, but there are a couple of observations. First, switching Power Saver mode instead of Balanced or High Performance cut the stutter down (though it remains). Second, the problems didn’t appear when recording from a Live Gamer Extreme on a Surface Pro, suggesting hardware compatibility with the capture card is likely the issue. I initially suspected a slow component, but that doesn’t seem to be the case—it’s probably related to CPU or motherboard performance.
I recently purchased a zasluke 4k capture card and am trying to record on my MacBook. On the MacBook, the footage appears smooth in OBS, but I experience stuttering every two seconds. Although my PC is powerful—equipped with an i5-10600k, 32GB RAM, and a RTX 2080 Super—I suspect this might be related to Windows issues and could potentially work on older systems like Windows 7. Many users report similar problems, so you're not alone. Could you help resolve this?
Hey everyone. I’m trying to clarify my situation and get some guidance, because I’m getting really frustrated trying to fix this. I experienced stuttering audio and video when using my elGato HD 60 PRO. The issue started about three weeks ago after a reset of my BIOS settings—probably due to PC problems and a change in my graphics card. Even though the capture card was fine before, now it’s not working properly with the new setup.
I followed several troubleshooting steps: reinstalled the software, updated drivers, used OBS with low settings, and even adjusted the RAM frequency from 3200MHz to 2933MHz. Still, the stuttering persisted. I checked everything, but nothing resolved it.
After some research, I discovered the problem might be related to the RAM speed. The capture card struggled to maintain a steady frame rate at 3200MHz, so lowering it to 2933MHz helped. Once that was set, the preview screen in elGato Capture HD Software showed stable FPS values (around 60) with the advanced overlay feature enabled. I recorded a short gameplay clip from my Nintendo Switch, and everything worked smoothly afterward.
If you’re facing similar issues, try adjusting the RAM frequency and see if that stabilizes the preview. Let me know what you think!