It keeps saying a new device is connected when I log in. That happens every single time I try to get into my account.

F5F Stay Refreshed Power Users Networks It keeps saying a new device is connected when I log in. That happens every single time I try to get into my account.

It keeps saying a new device is connected when I log in. That happens every single time I try to get into my account.

It keeps saying a new device is connected when I log in. That happens every single time I try to get into my account.

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Shardgale
Senior Member

547

03-23-2026, 01:59 AM

#1

Hi, I use Skrill for my money and every time I try to log in, it asks me to confirm my new device. That feels weird because the device and my IP address are always exactly the same as before. This started after I installed a VPN and sometimes connected to another country. Now, it looks like my IP and device keep changing all the time. Also, when trying to pay on Skrill, it says that payments aren't allowed from your country. Before I had this problem because of the VPN. When I check my IP address, it shows Austria everywhere and everything is registered there, so nothing ever went wrong with that. But when I go to other websites, they ask if I want English or US settings if you enter them correctly... on the VPN, I always connect to the United States. So it seems like I have two active IPs fighting each other? I don't know what's going on. Does anyone have a fix for this? I run Windows 10.

S

Shardgale

03-23-2026, 01:59 AM #1

Hi, I use Skrill for my money and every time I try to log in, it asks me to confirm my new device. That feels weird because the device and my IP address are always exactly the same as before. This started after I installed a VPN and sometimes connected to another country. Now, it looks like my IP and device keep changing all the time. Also, when trying to pay on Skrill, it says that payments aren't allowed from your country. Before I had this problem because of the VPN. When I check my IP address, it shows Austria everywhere and everything is registered there, so nothing ever went wrong with that. But when I go to other websites, they ask if I want English or US settings if you enter them correctly... on the VPN, I always connect to the United States. So it seems like I have two active IPs fighting each other? I don't know what's going on. Does anyone have a fix for this? I run Windows 10.