It hasn't been found by Windows or BIOS anymore, though it previously functioned properly.
It hasn't been found by Windows or BIOS anymore, though it previously functioned properly.
I'm facing the same problem with two 2TB Sabrent rockets, and they're completely blocking me from initiating a return merchandise authorization. I've thoroughly checked my equipment, but I still can't get them to allow the process. I also have an RTX 3070, EVGA Supernova G2 750W, Ryzen 5 3600, and an MSI Mag B550M MORTAR with Wi-Fi.
I possess an 8tb Rocket q m.2 that functioned in my USB 4.0 ACASIS until the main BGA component cracked its solder joints after about twelve minutes of continuous data transfer. Cloning with Acronis True Image for Sabrent software proved difficult since the ACASIS enclosure wouldn’t stay connected unless it was extremely cold. The Sabrent SSD didn’t work on my ASUS ZenBook Pro Duo either. I discovered that Windows BitLocker might block certain cloning tools like Clonilla. I spent three hours decrypting my 1tb original M.2 SSD and re-cloned it using Acronis to the Sabrent in the ACASIS. The boot process remained unchanged, but it never reached the operating system. Later, I obtained an offline clone device from Sabrent and cloned my 1tb source to the 8tb target. The process was quick and everything seemed correct, except it failed to boot once installed on my ASUS. Eventually, I transferred it to an older ASUS model, which booted successfully. My original M.2 drives also worked in both laptops. I attempted Windows Recovery USB on the newer ZenBook Pro Duo, but it didn’t help. Then I created an image from a spinning Rust 8tb drive, restored the Sabrent image afterward. The process took time and was error-prone. After 20 hours, I tried restoring the Sabrent image again, but it booted slowly and wiped my external HDD with the new image. I’m confused because the target drive seemed to be the source, and it wasn’t clear from the S.M.A.R.T. data if that was the case. I also noticed some error messages about bad drives and corruption, which puzzled me. Why would my newer ASUS work while my older one did? The older ASUS only had two lanes to the M.2 socket, so speeds were halved, yet it still functioned. Could the Sabrent be drawing too much power from the motherboard in the newer ASUS because it has four lanes to its M.2 port?