It hasn't been found by Windows or BIOS anymore, though it previously functioned properly.
It hasn't been found by Windows or BIOS anymore, though it previously functioned properly.
Hi everyone, I just assembled my initial PC and everything is running smoothly so far. The problem started with the Sabrent Rocket M.2 SSD I purchased last week. After installation, everything worked perfectly while playing games and storing files. However, yesterday I attempted to copy some files to the drive and it failed to appear. I checked Disk Management, NZXT Cam, and Samsung Magician—none detected it. After resetting the PC and entering BIOS, the M.2 slot shows N/A. I also tried removing and reinserting the SSD, but that didn’t help. I’m beginning to suspect it might be dead. I was also considering a CMOS reset, but I’m unsure if that would be safe. My PC specs are: Windows 10 64-bit, Gigabyte Aorus X570 Elite Mobo (BIOS version 1.0.0.3, factory BIOS), AMD Ryzen 5 3600x (stock settings mostly), MSI Nvidia GTX 1650 4GB GPU, Corsair LPX Vengance 4x8GB RAM, Samsung 970 EVO 500GB drive, Samsung EVO 860 1TB storage, plus two RGB LED strips. Thanks in advance!
Typically such problems arise when someone places an SSD/HDD into a SATA port that disables the M.2 slot. For your x570 board, this is unlikely to be the cause. It seems you’ve completed all the necessary checks and can reasonably conclude the drive is faulty. I haven’t heard of Sabrent before, so I’m a bit unsure it’s just a low-cost POS drive. You mentioned using it for two months? I’d consider returning it outright or arranging a replacement via warranty if possible.
It seems the update failed unexpectedly, possibly because of a bug or compatibility issue.
I think it’s reasonable. I’d test it in a different slot first, maybe the M.2 on the motherboard failed? Just confirm. Also, try installing another M.2 drive in the slot where the first one is missing, to see if it works. If nothing changes, reach out to the seller for advice and request an RMA if necessary.
I was considering that option, trying the drives to check functionality. It’s your first time with M.2, so I’m unsure if there could be problems with the boot drive if you connect it to the empty port. I hope it works smoothly without any extra steps or issues. My uncertainty comes from not wanting complications despite feeling unsure.
Reverse the connections in the slots, then after the PC starts up, press F11 and select the Samsung as the boot source.