It happens when the computer stops working unexpectedly without showing a blue screen.
It happens when the computer stops working unexpectedly without showing a blue screen.
Hello, I switched my old Intel setup to a new AMD one. Parts used: AMD RYZEN 5 5600X Asrock B550m-hdv Corsair vengance LPX 3200 (CMK16GX4M2E320C16) gtx 970 (ASUS Turbo OC) OS:win 10 Home. Problem: When playing games, (multiple tests done in all titles) my PC shuts down Windows output kernel power issue (70368744177664), (2) in Event Viewer. Crashes occur sometimes after 30 minutes or after 2 hours. I’m certain it’s overheating because it crashes with both CPU and GPU around 70°C. If I turn on XMP in BIOS, the system becomes very unstable; downclocking to 1866MHz reduces crashes but not completely. I’ve tried different RAM kits, updated drivers, started Windows in Safe Mode, changed RAM type, run disk checks, replaced CPU and power cables, and even updated BIOS. The latest HWMonitor log is available if you need it. Any advice would be greatly appreciated. Thank you.
PSU model not specified, age unknown. BIOS version also not mentioned.
PSU is a Thermaltake Hamburg 530W (approximately 7 years) Bios updated to version 2.4. Edited on February 8, 2023 by Konotor. Corrected age noted.
I investigated further after the @191x7 mention and found it might relate to a power supply issue. When the computer crashes, all internal lights turn off—no visible RGB signal, indicating possible overheating. The PSU appears to be struggling, so placing a dedicated fan next to it resolved the problem. I’ve ordered a replacement PSU now. Thanks!