F5F Stay Refreshed Power Users Networks It happened because of the sequence of events leading up to it.

It happened because of the sequence of events leading up to it.

It happened because of the sequence of events leading up to it.

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Camiloute
Member
52
10-02-2025, 11:02 PM
#1
Hello, there was an unusual issue with my internet connection, but it turned out to be beneficial for me Big GrinD. I was charged for 20mbps, yet over a year I received 100mbps download and upload speeds, and I still paid the same as before. It only affected me personally, not anyone else, though it was unfortunate that it stopped about two to three months ago and returned to normal speed. How could this happen?
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Camiloute
10-02-2025, 11:02 PM #1

Hello, there was an unusual issue with my internet connection, but it turned out to be beneficial for me Big GrinD. I was charged for 20mbps, yet over a year I received 100mbps download and upload speeds, and I still paid the same as before. It only affected me personally, not anyone else, though it was unfortunate that it stopped about two to three months ago and returned to normal speed. How could this happen?

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llegal
Junior Member
42
10-04-2025, 12:16 PM
#2
It seems like an error occurred recently, as they recognized it about two to three months ago.
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llegal
10-04-2025, 12:16 PM #2

It seems like an error occurred recently, as they recognized it about two to three months ago.

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Spectrexis
Junior Member
45
10-05-2025, 06:38 AM
#3
I experienced an issue with my internet cable, so I reached out to my ISP. They arrived at my place and resolved the problem. The documentation mentioned I had 20 mbps internet, which was quite good until it stopped working.
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Spectrexis
10-05-2025, 06:38 AM #3

I experienced an issue with my internet cable, so I reached out to my ISP. They arrived at my place and resolved the problem. The documentation mentioned I had 20 mbps internet, which was quite good until it stopped working.

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miknes123
Senior Member
646
10-05-2025, 02:11 PM
#4
This is quite nice. Getting free higher speed, and pay for less. Why bother reporting it. The only thing I can think off, is that they set something wrong with the Network hub in your region/street, when fixing your data-cable /installing a different user to that hub. ------------ It is sad to hear they fixed it downgrading your speed, did you mistakenly tell them you had a higher speed for a while? Resulting in them fixing the Non-existent issue.
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miknes123
10-05-2025, 02:11 PM #4

This is quite nice. Getting free higher speed, and pay for less. Why bother reporting it. The only thing I can think off, is that they set something wrong with the Network hub in your region/street, when fixing your data-cable /installing a different user to that hub. ------------ It is sad to hear they fixed it downgrading your speed, did you mistakenly tell them you had a higher speed for a while? Resulting in them fixing the Non-existent issue.

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zoom1708
Junior Member
40
10-05-2025, 08:59 PM
#5
It was actually really good Big GrinD didn’t mention anything about it. They even visited my place to repair the damaged cable, but nothing changed. It took a few months, but recently it dropped back to 20 Mbps again.
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zoom1708
10-05-2025, 08:59 PM #5

It was actually really good Big GrinD didn’t mention anything about it. They even visited my place to repair the damaged cable, but nothing changed. It took a few months, but recently it dropped back to 20 Mbps again.