F5F Stay Refreshed Hardware Desktop It alters its character once in specific contexts.

It alters its character once in specific contexts.

It alters its character once in specific contexts.

_
_Matoo_
Member
177
07-09-2021, 05:52 AM
#1
Hello, I’m facing a significant issue with my Bluetooth earphones. When I connect to Discord calls or play games like GTA 5, the audio quality drops sharply, making it sound like a poor microphone is being used. It feels like the sound quality is much worse than what you’d expect from your device. This problem occurred after upgrading to Windows 11 and also on Windows 10. I have two channels in the Sounds app—one labeled "FIIIL T1 PRO Stereo" (good sound) and another called "Hands-free." When the stereo channel was set as default, calls and games didn’t work properly. Switching it to "Hands-free" resolved the issue, but changing it back to stereo caused the problem again. Additionally, opening a game makes my browser mute. On Windows 11, only one channel remains active, yet the audio still suffers. I’m confused about why this keeps happening and feel frustrated. Any advice or suggestions would be greatly appreciated!
_
_Matoo_
07-09-2021, 05:52 AM #1

Hello, I’m facing a significant issue with my Bluetooth earphones. When I connect to Discord calls or play games like GTA 5, the audio quality drops sharply, making it sound like a poor microphone is being used. It feels like the sound quality is much worse than what you’d expect from your device. This problem occurred after upgrading to Windows 11 and also on Windows 10. I have two channels in the Sounds app—one labeled "FIIIL T1 PRO Stereo" (good sound) and another called "Hands-free." When the stereo channel was set as default, calls and games didn’t work properly. Switching it to "Hands-free" resolved the issue, but changing it back to stereo caused the problem again. Additionally, opening a game makes my browser mute. On Windows 11, only one channel remains active, yet the audio still suffers. I’m confused about why this keeps happening and feel frustrated. Any advice or suggestions would be greatly appreciated!

1
12345Ivan_A
Junior Member
10
07-09-2021, 12:16 PM
#2
Windows could be silently muting audio for programs during voice calls. Verify the Communications section has "do nothing" selected to turn off this "useful" setting.
1
12345Ivan_A
07-09-2021, 12:16 PM #2

Windows could be silently muting audio for programs during voice calls. Verify the Communications section has "do nothing" selected to turn off this "useful" setting.

M
meandmoreme
Member
188
07-09-2021, 03:49 PM
#3
Sorry to hear that. It seemed like the audio quality didn’t improve at all. I thought maybe the issue was temporary, but after the call ended, it returned to normal. I’m still trying to find a fix.
M
meandmoreme
07-09-2021, 03:49 PM #3

Sorry to hear that. It seemed like the audio quality didn’t improve at all. I thought maybe the issue was temporary, but after the call ended, it returned to normal. I’m still trying to find a fix.

M
Marijntje
Member
149
07-09-2021, 09:28 PM
#4
Check if your audio device has a built-in setup tool.
M
Marijntje
07-09-2021, 09:28 PM #4

Check if your audio device has a built-in setup tool.

Z
ZzImDeadlyzZ
Junior Member
19
07-14-2021, 01:44 PM
#5
I own a Z590 TOMAHAWK. I hadn't examined it before, but I believe it holds some value. I plan to check it out and explore its possibilities.
Z
ZzImDeadlyzZ
07-14-2021, 01:44 PM #5

I own a Z590 TOMAHAWK. I hadn't examined it before, but I believe it holds some value. I plan to check it out and explore its possibilities.

B
Bqlek_
Junior Member
18
07-15-2021, 02:01 PM
#6
It includes Realtek Audio Control, but after setting it to the default mode I’m unable to hear anything. It seems to function only with a wired headset, not Bluetooth devices.
B
Bqlek_
07-15-2021, 02:01 PM #6

It includes Realtek Audio Control, but after setting it to the default mode I’m unable to hear anything. It seems to function only with a wired headset, not Bluetooth devices.

N
nickel440
Member
141
07-15-2021, 03:33 PM
#7
Update: I disabled microphone from these earbuds and now it works, but then again, I cannot use the microphone now... It appears that the issue is within the microphone. I suppose there is no real solution to that problem, so I must buy separate microphone (which I plan anyways). Thanks for the help.
N
nickel440
07-15-2021, 03:33 PM #7

Update: I disabled microphone from these earbuds and now it works, but then again, I cannot use the microphone now... It appears that the issue is within the microphone. I suppose there is no real solution to that problem, so I must buy separate microphone (which I plan anyways). Thanks for the help.