Issues with the source, man!
Issues with the source, man!
I'm working on it, but after two hours the timer shows a waiting period of 15-20 minutes for the live chat.
It's disappointing, but I've noticed some people manage to resolve their concerns with you, so maybe you'll find success too.
This situation is frustrating. It seems you waited a long time before trying again. I noticed you reached out multiple times, usually staying under an hour—sometimes up to 40 minutes. If you’ve already left the live chat, try another attempt and consider posting a thread on the forum if they don’t reply within forty minutes. When such matters gain public attention, a staff member typically appears.
The phrase "got for free" could refer to a trial. If that's the case, it seems unlikely the game is still on your list.