Issues with the 'smart connect' function on the TP Link Archer AX1800
Issues with the 'smart connect' function on the TP Link Archer AX1800
Hey everyone, I saw the same thing recently with my TP Link AX1800 router. It has a 'smart connect' option that merges the 2.4GHz and 5GHz channels so devices can switch to the faster one. But when I turn it on, my devices show a connection status but still report no internet access. This issue shows up on my Windows PC, Galaxy S20, and almost any Wi-Fi device. I double-checked the DNS settings—old Netgear Nighthawk IP was 192.168.1.1 and the new one is 192.168.0.1—it’s not a major problem, just a bit frustrating. Right now I’m using two separate channels: one for 2.4GHz and another for 5GHz.
Different companies use various names for this feature, but it's about automatically directing devices to either 2.4GHz or 5GHz networks depending on the connection type. Not every setup functions perfectly. I recommend checking for firmware updates first. After installing, reset the router to its factory settings. If that doesn't resolve the issue, you've likely already understood what's needed.
I should have noted that I bought this new router two days ago and the first thing I did was update its firmware. It's not a major change, and the device has performed well so far in a two-story home. I was mainly aiming to organize the wireless signals...LOL Before that, I owned a Netgear Nighthawk R7000 that I think I overspent on. It got great feedback, but I experienced only occasional problems over the past year or so. The recent months of remote work and unexpected internet drops were the final reason.
Consider separating the items as suggested. Use 2.4 Ghz for less important devices and 5Ghz for essential ones.