Issues with the Scheduling Assistant in Outlook following a password change?
Issues with the Scheduling Assistant in Outlook following a password change?
Hey everyone, I’m dealing with a strange problem involving one of my users. It seems they’re having trouble with Outlook on their Mac. When they update their password—something that also updates in the AD—the calendar they shared publicly appears as unavailable in others’ Scheduling Assistant. The only way to resolve it is by sending an email, adding the user’s address to the "To" field, and then removing it from saved favorites or clearing the auto-complete list. It works, but I’m curious if there’s a permanent fix or a better reason behind this behavior. This issue only occurs after a password change.
There is a reason to alter a password to stop others from getting in or blocking access. I’m not entirely confident about the method, particularly with Macs, but I get the need to quickly make the schedule accessible once more. Still, it’s important not to create a situation where a password change is instantly shared with others, including the person we’re trying to block, who would then have immediate access to the shared schedule. This adjustment seems to be part of the security process and helps prevent mistakes.