F5F Stay Refreshed Hardware Desktop Issues with the 3.5mm microphone jack on motherboards

Issues with the 3.5mm microphone jack on motherboards

Issues with the 3.5mm microphone jack on motherboards

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H
Heyzer
Member
208
07-10-2016, 10:41 PM
#1
I'm working with an Asus Tuf H7 board, which has two 3.5mm jacks for audio and microphone. The audio functions normally, but the headset mic is extremely quiet. Even at maximum volume in Windows with +30db, my voice barely rises above background noise, and static becomes much louder. It works well on my laptop and phone, but this issue persists with this board. My system specs include an Intel X5650 CPU, 12GB DDR3 at 1333MHz, Seasonic Focus GX 550W power supply. I've experienced this problem for years since using this board. I also have a more affordable Krom headset as a backup, which performs slightly better but remains much quieter than on my laptop or phone. The same quietness issue occurred with a Rampage 5 Extreme running at 6800kHz, and I had to revert back to this board because the Rampage 5 failed. I've spent months troubleshooting—checked both motherboard and case jacks, adjusted Windows sound settings, used various drivers (stock, ASUS, Realtek updates), even performed a fresh installation. No driver changes seem to help, and I’m unsure what’s causing the problem. It seems to happen consistently with both boards I own.
H
Heyzer
07-10-2016, 10:41 PM #1

I'm working with an Asus Tuf H7 board, which has two 3.5mm jacks for audio and microphone. The audio functions normally, but the headset mic is extremely quiet. Even at maximum volume in Windows with +30db, my voice barely rises above background noise, and static becomes much louder. It works well on my laptop and phone, but this issue persists with this board. My system specs include an Intel X5650 CPU, 12GB DDR3 at 1333MHz, Seasonic Focus GX 550W power supply. I've experienced this problem for years since using this board. I also have a more affordable Krom headset as a backup, which performs slightly better but remains much quieter than on my laptop or phone. The same quietness issue occurred with a Rampage 5 Extreme running at 6800kHz, and I had to revert back to this board because the Rampage 5 failed. I've spent months troubleshooting—checked both motherboard and case jacks, adjusted Windows sound settings, used various drivers (stock, ASUS, Realtek updates), even performed a fresh installation. No driver changes seem to help, and I’m unsure what’s causing the problem. It seems to happen consistently with both boards I own.

L
LumbarX
Junior Member
37
07-11-2016, 06:05 AM
#2
Not addressing the mic in the jack/setting area at all?
L
LumbarX
07-11-2016, 06:05 AM #2

Not addressing the mic in the jack/setting area at all?

B
BaccaStrq123
Senior Member
664
07-11-2016, 07:46 AM
#3
If you meant putting the mic jack in the wrong port, I verified it and attempted the insertion just to observe the result, but no audio comes through. Regarding the Realtek panel, there are no adjustable settings for that specific issue—only options like bitrate, noise suppression, and similar parameters can be modified. I've tested all possible combinations without any noticeable improvement.
B
BaccaStrq123
07-11-2016, 07:46 AM #3

If you meant putting the mic jack in the wrong port, I verified it and attempted the insertion just to observe the result, but no audio comes through. Regarding the Realtek panel, there are no adjustable settings for that specific issue—only options like bitrate, noise suppression, and similar parameters can be modified. I've tested all possible combinations without any noticeable improvement.

S
Skater420
Member
155
07-11-2016, 11:44 AM
#4
Could it possibly support a 4-pole connector? If yes, you'll require a y splitter.
S
Skater420
07-11-2016, 11:44 AM #4

Could it possibly support a 4-pole connector? If yes, you'll require a y splitter.

N
NikoMash
Senior Member
335
07-15-2016, 05:18 PM
#5
It's a typical three-pole design, with the headset featuring three poles and includes a Y splitter for connecting to audio and microphone jacks. The microphone and case lack a combined jack.
N
NikoMash
07-15-2016, 05:18 PM #5

It's a typical three-pole design, with the headset featuring three poles and includes a Y splitter for connecting to audio and microphone jacks. The microphone and case lack a combined jack.

N
NylodnewgPlaZ
Member
187
07-15-2016, 06:37 PM
#6
Adjusted the boost to 30 and sensitivity to 85, but it remains quiet. Verify the setting in the final section of sound controls within the control panel. It should be disabled or leave it unchanged.
N
NylodnewgPlaZ
07-15-2016, 06:37 PM #6

Adjusted the boost to 30 and sensitivity to 85, but it remains quiet. Verify the setting in the final section of sound controls within the control panel. It should be disabled or leave it unchanged.

1
11_JOEL_11
Member
247
07-16-2016, 06:20 AM
#7
I also adjusted the boost to 30 with a sensitivity setting of 85, but it remains very quiet. At full power and zero boost, I can barely hear anything coming from it. At +30 dB it gets a bit louder and people can understand me, though the mic needs to be extremely close—almost touching my lips—and the background noise becomes more noticeable than my voice. I've already checked and it doesn't work.
1
11_JOEL_11
07-16-2016, 06:20 AM #7

I also adjusted the boost to 30 with a sensitivity setting of 85, but it remains very quiet. At full power and zero boost, I can barely hear anything coming from it. At +30 dB it gets a bit louder and people can understand me, though the mic needs to be extremely close—almost touching my lips—and the background noise becomes more noticeable than my voice. I've already checked and it doesn't work.

K
Kynedee
Posting Freak
784
07-16-2016, 10:40 PM
#8
Review the updates from the motherboard page regarding the dch driver. Verify the microphone orientation is correct.
K
Kynedee
07-16-2016, 10:40 PM #8

Review the updates from the motherboard page regarding the dch driver. Verify the microphone orientation is correct.

A
Askatal
Member
223
07-16-2016, 11:04 PM
#9
I attempted the driver from Asus's website, tried generic Windows drivers, and also used newer Realtek options that are a few years up-to-date. The microphone hole on the headset only fits in one orientation, and the attachment part is mostly round with a flat side, making it impossible to reverse or install incorrectly.
A
Askatal
07-16-2016, 11:04 PM #9

I attempted the driver from Asus's website, tried generic Windows drivers, and also used newer Realtek options that are a few years up-to-date. The microphone hole on the headset only fits in one orientation, and the attachment part is mostly round with a flat side, making it impossible to reverse or install incorrectly.

F
fainte
Junior Member
3
07-17-2016, 02:04 AM
#10
He likely referred to the microphone section of the boom, it could be directional. Would the sound remain soft without the boom? Is the mic placed near your mouth?
F
fainte
07-17-2016, 02:04 AM #10

He likely referred to the microphone section of the boom, it could be directional. Would the sound remain soft without the boom? Is the mic placed near your mouth?

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