F5F Stay Refreshed Software PC Gaming Issues with Shadowplay and Kraken 7.1

Issues with Shadowplay and Kraken 7.1

Issues with Shadowplay and Kraken 7.1

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73
10-26-2020, 03:05 AM
#1
I'm facing an issue with Shadowplay. After trying everything for the past few days, the audio quality remains poor and metallic even when unplugged. The problem persists across two videos—one from Reddit and one I made myself. I didn't modify anything in Adobe Premiere; I just recorded straight from Shadowplay and added text. I disabled the startup Kraken 7.1 Chroma APO Helper, but the volume dropped significantly without fixing the issue. Nvidia support hasn't helped, and I'm unsure how to resolve it. I really like this headset and don't want to change it. You're my last option.
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Frowning_Clown
10-26-2020, 03:05 AM #1

I'm facing an issue with Shadowplay. After trying everything for the past few days, the audio quality remains poor and metallic even when unplugged. The problem persists across two videos—one from Reddit and one I made myself. I didn't modify anything in Adobe Premiere; I just recorded straight from Shadowplay and added text. I disabled the startup Kraken 7.1 Chroma APO Helper, but the volume dropped significantly without fixing the issue. Nvidia support hasn't helped, and I'm unsure how to resolve it. I really like this headset and don't want to change it. You're my last option.

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Frinex10
Posting Freak
806
10-26-2020, 03:05 AM
#2
No, I haven't tried any other microphones yet.
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Frinex10
10-26-2020, 03:05 AM #2

No, I haven't tried any other microphones yet.

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oofgeg
Member
97
10-26-2020, 03:05 AM
#3
It's not the microphones; it's the headset. I don't have another one at the moment.
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oofgeg
10-26-2020, 03:05 AM #3

It's not the microphones; it's the headset. I don't have another one at the moment.

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RoBssssi
Junior Member
5
10-26-2020, 03:05 AM
#4
I don’t understand it clearly. It might depend on how the headset is connected—USB or 3.5mm.
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RoBssssi
10-26-2020, 03:05 AM #4

I don’t understand it clearly. It might depend on how the headset is connected—USB or 3.5mm.

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Thepiggy2005
Member
161
10-26-2020, 03:05 AM
#5
USB version 2.0 seems likely. I saw discussions online suggesting the 7.1 model might cause that poor sound quality, possibly because Shadowplay isn’t compatible with it. It could also be Synapse’s driver conflicting with Shadowplay’s audio codec. I really don’t understand what’s going on and it’s giving me a headache.
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Thepiggy2005
10-26-2020, 03:05 AM #5

USB version 2.0 seems likely. I saw discussions online suggesting the 7.1 model might cause that poor sound quality, possibly because Shadowplay isn’t compatible with it. It could also be Synapse’s driver conflicting with Shadowplay’s audio codec. I really don’t understand what’s going on and it’s giving me a headache.

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Robang592
Senior Member
368
10-26-2020, 03:05 AM
#6
Use your headset in stereo both with and without the USB adapter.
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Robang592
10-26-2020, 03:05 AM #6

Use your headset in stereo both with and without the USB adapter.

D
dorklad
Member
68
10-26-2020, 03:05 AM
#7
Not possible to switch to stereo from 7.1 audio settings.
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dorklad
10-26-2020, 03:05 AM #7

Not possible to switch to stereo from 7.1 audio settings.

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skillz21130
Member
70
10-26-2020, 03:05 AM
#8
No, it does not utilize 3.5mm jacks for a USB dongle.
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skillz21130
10-26-2020, 03:05 AM #8

No, it does not utilize 3.5mm jacks for a USB dongle.

H
Hades666201
Member
175
10-26-2020, 03:05 AM
#9
Directly connect via USB.
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Hades666201
10-26-2020, 03:05 AM #9

Directly connect via USB.

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IronPlunk
Junior Member
13
10-26-2020, 03:05 AM
#10
It doesn't seem to work on other systems. If you turn off Shadowplay and switch to OBS, it might function differently.
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IronPlunk
10-26-2020, 03:05 AM #10

It doesn't seem to work on other systems. If you turn off Shadowplay and switch to OBS, it might function differently.

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