Issues with Outlook 2016 formatting and email display

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Bacon2527
Junior Member

01-24-2016, 04:55 PM

A client reached out today with a problem involving her Outlook. When she typed or replied to emails, the text would either not appear or appear only after pressing enter. I checked for an update on Office Pro 2016 on my system and chose to install it to compare with her experience. Now we’re facing the same issues she mentioned. Additionally, every email attempt left the inbox empty unless viewed in a browser. Anyone have encountered this?

Bacon2527

01-24-2016, 04:55 PM #1

Freckin
Junior Member

01-24-2016, 11:31 PM

This is a know issue that just started today.
It's an Outlook bug/outage affecting many, many, MANY people. Microsoft is aware and is working on a fix.
You can rollback your Microsoft Office installation as a temporary workaround or log in to webmail.

Freckin

01-24-2016, 11:31 PM #2

MrSmiles
Member

01-28-2016, 04:52 PM

MrSmiles

01-28-2016, 04:52 PM #3

xTripleMinerx
Posting Freak

846

01-30-2016, 10:34 AM

I have been looking all over the internet and havent read ANYTHING about it. Thank you very much, all my clients will be happy that its a larger issue.

xTripleMinerx

01-30-2016, 10:34 AM #4

I have been looking all over the internet and havent read ANYTHING about it. Thank you very much, all my clients will be happy that its a larger issue.

Bigking
Member

154

02-05-2016, 12:25 AM

Review the most recent update -
https://twitter.com/msft365status?lang=en
It impacted many users, so the best option is to wait for a fix or revert to the previous release. (You might also try using Outlook in safe mode)

Bigking

02-05-2016, 12:25 AM #5

xAdriLCT
Senior Member

702

02-05-2016, 02:17 AM

Certain service incidents are related to Microsoft 365.

xAdriLCT

02-05-2016, 02:17 AM #6

Certain service incidents are related to Microsoft 365.

iMegaan
Member

162

02-08-2016, 11:35 PM

Despite the name, Microsoft posts other, related-product blunders here as well.
The OPs issue is the worldwide issue currently being experienced.

iMegaan

02-08-2016, 11:35 PM #7

Despite the name, Microsoft posts other, related-product blunders here as well.
The OPs issue is the worldwide issue currently being experienced.

Rexty_
Senior Member

568

02-09-2016, 12:03 AM

Rexty_

02-09-2016, 12:03 AM #8

HydraEliphant
Member

212

02-09-2016, 02:59 AM

I promise I tried opening Outlook in Safe Mode (Run -> Outlook /safe) and the problem persisted, but I'll check again tomorrow. Appreciate the details!

HydraEliphant

02-09-2016, 02:59 AM #9

I promise I tried opening Outlook in Safe Mode (Run -> Outlook /safe) and the problem persisted, but I'll check again tomorrow. Appreciate the details!

pac_creeper
Member

144

02-09-2016, 03:54 AM

#10

It seems your Outlook is functioning properly now, even though no updates were applied. Are you wondering if Outlook operates on the web and how to resolve this issue without an installation update?

pac_creeper

02-09-2016, 03:54 AM #10

It seems your Outlook is functioning properly now, even though no updates were applied. Are you wondering if Outlook operates on the web and how to resolve this issue without an installation update?

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