F5F Stay Refreshed Power Users Networks Issues with linking to the other networkConnecting problems between networks

Issues with linking to the other networkConnecting problems between networks

Issues with linking to the other networkConnecting problems between networks

S
seramuna
Junior Member
1
10-19-2025, 03:27 PM
#1
I have a cable modem with two Wi-Fi networks: the 5-G model and the standard one. At first, I connected to the regular version and soon faced several problems—my Discord didn’t update, my OneDrive accounts refused to log in, and some sites became unreachable. I attempted various fixes: right-clicking the Wi-Fi icon for troubleshooting, resetting the network settings, using the command prompt to clear DNS and IP addresses, disabling a Windows feature that temporarily turned off Wi-Fi, checking for malware with Malwarebytes (which didn’t find anything), uninstalling and reinstalling the latest drivers, and setting a specific DNS preference. Despite these efforts, I couldn’t access the vanilla version anymore and had to switch to the 5-G network to get full internet functionality. Anyone have advice on this situation?
S
seramuna
10-19-2025, 03:27 PM #1

I have a cable modem with two Wi-Fi networks: the 5-G model and the standard one. At first, I connected to the regular version and soon faced several problems—my Discord didn’t update, my OneDrive accounts refused to log in, and some sites became unreachable. I attempted various fixes: right-clicking the Wi-Fi icon for troubleshooting, resetting the network settings, using the command prompt to clear DNS and IP addresses, disabling a Windows feature that temporarily turned off Wi-Fi, checking for malware with Malwarebytes (which didn’t find anything), uninstalling and reinstalling the latest drivers, and setting a specific DNS preference. Despite these efforts, I couldn’t access the vanilla version anymore and had to switch to the 5-G network to get full internet functionality. Anyone have advice on this situation?

J
JosephGamez
Member
141
10-23-2025, 07:00 AM
#2
Have you turned off the router and then restarted it, or have you completely erased its settings and set it up anew?
J
JosephGamez
10-23-2025, 07:00 AM #2

Have you turned off the router and then restarted it, or have you completely erased its settings and set it up anew?

A
ajds2003
Junior Member
7
10-23-2025, 01:20 PM
#3
You have a 5GHz and a 2.4GHz wireless radio. The 5GHz band isn't the same as the cellular "5G" network. It seems your home's 2.4GHz signal is too busy or has lots of interference from devices like appliances, Bluetooth, and neighbors' WiFi to work well. A WiFi Analyzer survey will provide better details.
A
ajds2003
10-23-2025, 01:20 PM #3

You have a 5GHz and a 2.4GHz wireless radio. The 5GHz band isn't the same as the cellular "5G" network. It seems your home's 2.4GHz signal is too busy or has lots of interference from devices like appliances, Bluetooth, and neighbors' WiFi to work well. A WiFi Analyzer survey will provide better details.

5
55creeper55
Junior Member
43
10-23-2025, 09:46 PM
#4
It seems like a solid starting point. Checking if you can power it off and turn it back on works well. You might also need to rearrange the 2.4GHz frequency to get better results.
5
55creeper55
10-23-2025, 09:46 PM #4

It seems like a solid starting point. Checking if you can power it off and turn it back on works well. You might also need to rearrange the 2.4GHz frequency to get better results.

R
RockLanePT
Junior Member
23
10-24-2025, 09:46 AM
#5
For the previous case, yes. Other gadgets and machines can connect easily with the vanilla version; only this specific machine faces issues. Apologies for any confusion in the language. I’ll look into a WiFi analyzer.
R
RockLanePT
10-24-2025, 09:46 AM #5

For the previous case, yes. Other gadgets and machines can connect easily with the vanilla version; only this specific machine faces issues. Apologies for any confusion in the language. I’ll look into a WiFi analyzer.

1
1Point10
Member
144
10-24-2025, 05:47 PM
#6
It seems just one gadget is struggling to join the 2.4GHz network. Maybe it's positioned poorly—close to interference or blocked by obstacles—and relocating it might help. Alternatively, the Wi-Fi card could be malfunctioning.
1
1Point10
10-24-2025, 05:47 PM #6

It seems just one gadget is struggling to join the 2.4GHz network. Maybe it's positioned poorly—close to interference or blocked by obstacles—and relocating it might help. Alternatively, the Wi-Fi card could be malfunctioning.