Issues with game crashes may indicate faulty hardware.
Issues with game crashes may indicate faulty hardware.
Hello, I've been facing issues where my games frequently crash. After upgrading to a new motherboard and CPU in late 2019, the problems began soon after. Initially, I encountered difficulties with several titles such as CS: GO, League of Legends, Warhammer: Vermintide 2, and Call of Duty: Modern Warfare. Through research and contacting technical support, I learned about the issues and what was being suggested.
For example, with League of Legends, I experienced freezing and required a hard reboot. The support mentioned a corrupted graphics driver. In Call of Duty: Modern Warfare, the game would crash almost instantly after launching in DX11, accompanied by errors like dev error 5759 and 6068. Warhammer: Vermintide 2 also had crashes around 20-30 minutes into play, with technical details pointing to Directx and DXGI issues.
Many reports indicated Windows hardware errors or LiveKernel events, especially during reliability history entries. The only helpful guidance came from Fatshark for Warhammer: Vermintide 2 and possibly Riot Games for League of Legends. I've often reinstalled the graphics driver, but the crashes persisted.
I tested multiple GPUs—GTX 960, GTX1050ti, RTX 2060 Super (including an older model via RMA), and two others—but the games still crashed. I also tried various troubleshooting steps: reinstalling drivers, updating software, checking temperatures, running diagnostics, and even testing with a new power supply.
Despite these efforts, all signs pointed toward a potential GPU or motherboard problem. I'm convinced it's not the graphics card itself but something deeper. I've tried several solutions, but nothing seems to resolve the recurring crashes. I'm exhausted and unsure what to do next. If you have any advice, I would really appreciate it. Thank You.
When removing the motherboard, use a magnifying glass to inspect the CPU pins. I recently faced another puzzling situation where both my motherboard and CPU turned out to be defective. Fixing it took months due to the challenges brought on by the pandemic.
I tested all four graphics cards on this system, and each one experienced crashes in games with similar Directx issues. The GTX 960 and the 1050ti worked fine on another build, which was on a different machine. I haven’t tried the current 2060 Super yet, but it doesn’t seem like a GPU issue. I’ve also tried using two of the tested GPUs on a different motherboard, but since my PC uses an AMD CPU, I couldn’t just swap the board and keep the CPU. This made it hard to pinpoint the exact problem component. Some forums suggested it might be related to the CPU, so I wasn’t sure. If the issue is with the PCIe slot, are there any steps to follow?
Thank You.
Windows Repair link provided discusses troubleshooting startup issues on Windows 10, including potential problems with the PCIE slot. The suggestion is to try using the subsequent PCIe slot.
Thank you for your reply.
I recently moved the GPU into the second PCIe slot and noticed the ethernet port stopped working. I also tried switching it back to the first slot but didn’t fix the issue. The port only shows an amber glow without any connection, even with a different cable. I attempted a BIOS reset by removing the motherboard battery, but nothing changed. I’m unsure what I did wrong. For your Windows repair, I’m certain I’ve done it before, though this happened again.
I believe you ought to initiate a return of merchandise for your motherboard.
Would you consider testing your GPU on a different machine?
I can't test the GPU currently as my other build is being used by someone else, it should be fine, hopefully. But I have tried the 1050ti and nothing changed, the ethernet port still not working.
But in terms of the motherboard, I have already submitted an RMA and I am waiting for the confirmation. I really can't think of other possibilities other than a faulty PCIe port or whatever that is on my motherboard. Would be a bummer if it turned out to be a CPU issue as its the only other hardware that I couldn't replace. Also, now that I do not have an internet connection, more troubleshooting other than swapping hardware would be a lot more work than I would like, and really I can't think of anything else haha.
But, if anyone has any suggestions or ideas regarding this issue please let me know.
Thank you for all your replies
When removing the motherboard, use a magnifying glass to inspect the CPU pins. I recently faced another puzzling situation where both my motherboard and CPU turned out defective. It required several months to resolve, especially due to the challenges posed by the pandemic.