F5F Stay Refreshed Hardware Desktop Issues with game crashes and unusual system actions are happening.

Issues with game crashes and unusual system actions are happening.

Issues with game crashes and unusual system actions are happening.

C
Catacurse
Junior Member
10
02-17-2021, 10:15 AM
#1
I assisted my friend in moving his setup from a Ryzen setup to an Intel platform and reinstalling the operating system. After updating the BIOS, fresh installing Windows, adding graphics and chipset drivers, and restoring his old titles, the system began behaving oddly. Since I can't fully examine it right now, he reports that after two days of stable operation post-upgrade, 'most games' suddenly crash to desktop without clear cause. He mentions seeing 'drivercore' errors and a message linked to Borderlands 3 crashing. Games from various platforms—Genshin, Borderlands, Apex, Rust—all tend to freeze or terminate unexpectedly. He’s been running Cinebench stress tests to check hardware health, but after intermittent testing, no overheating or failed benchmarks have appeared. He suspects a software problem rather than a hardware fault, noting he has the latest NVIDIA drivers and BIOS updates, and doubts any auto-OC settings in Intel’s BIOS could be triggering instability. I’m unsure how to explain this to him and aren’t sure where to start troubleshooting. We’ve confirmed file integrity on Steam games, but the issue persists. I’m reaching out for advice and would appreciate any guidance you can provide. Please feel free to share any insights—your help would be invaluable. I’ll include a link to his complete system build if anyone needs to review it.
C
Catacurse
02-17-2021, 10:15 AM #1

I assisted my friend in moving his setup from a Ryzen setup to an Intel platform and reinstalling the operating system. After updating the BIOS, fresh installing Windows, adding graphics and chipset drivers, and restoring his old titles, the system began behaving oddly. Since I can't fully examine it right now, he reports that after two days of stable operation post-upgrade, 'most games' suddenly crash to desktop without clear cause. He mentions seeing 'drivercore' errors and a message linked to Borderlands 3 crashing. Games from various platforms—Genshin, Borderlands, Apex, Rust—all tend to freeze or terminate unexpectedly. He’s been running Cinebench stress tests to check hardware health, but after intermittent testing, no overheating or failed benchmarks have appeared. He suspects a software problem rather than a hardware fault, noting he has the latest NVIDIA drivers and BIOS updates, and doubts any auto-OC settings in Intel’s BIOS could be triggering instability. I’m unsure how to explain this to him and aren’t sure where to start troubleshooting. We’ve confirmed file integrity on Steam games, but the issue persists. I’m reaching out for advice and would appreciate any guidance you can provide. Please feel free to share any insights—your help would be invaluable. I’ll include a link to his complete system build if anyone needs to review it.

F
fartgamer1234
Member
154
02-18-2021, 03:41 AM
#2
Used Memtest86 to verify the RAM.
F
fartgamer1234
02-18-2021, 03:41 AM #2

Used Memtest86 to verify the RAM.

C
CreeperKing439
Junior Member
45
02-18-2021, 05:11 AM
#3
Disconnect the SATA and power cords, then reinstall the NVMe drive(s).
C
CreeperKing439
02-18-2021, 05:11 AM #3

Disconnect the SATA and power cords, then reinstall the NVMe drive(s).

N
no1ne2be
Junior Member
47
02-19-2021, 10:32 AM
#4
According to mdsched, there are no RAM problems.
N
no1ne2be
02-19-2021, 10:32 AM #4

According to mdsched, there are no RAM problems.

L
LevaKing
Junior Member
5
02-20-2021, 06:38 PM
#5
I inquired and he mentioned exchanging the drive positions the next day after it began, but that didn't resolve the issue.
L
LevaKing
02-20-2021, 06:38 PM #5

I inquired and he mentioned exchanging the drive positions the next day after it began, but that didn't resolve the issue.

G
Gustavgurra03
Posting Freak
815
02-23-2021, 10:03 PM
#6
Is there something specific you'd like to know about CrystalDiskInfo?
G
Gustavgurra03
02-23-2021, 10:03 PM #6

Is there something specific you'd like to know about CrystalDiskInfo?

A
Agent_C_98
Junior Member
13
03-01-2021, 09:47 AM
#7
Who's that?
A
Agent_C_98
03-01-2021, 09:47 AM #7

Who's that?

J
Jimin77
Junior Member
13
03-01-2021, 10:05 AM
#8
All units show performance over 95% on crystaldiskinfo, with no issues or overheating.
J
Jimin77
03-01-2021, 10:05 AM #8

All units show performance over 95% on crystaldiskinfo, with no issues or overheating.

K
kcaz56
Senior Member
664
03-01-2021, 10:40 AM
#9
mdsched.exe is Windows' built-in tool for checking memory health. Using it before memtest86 is wise since it's part of the operating system, avoids extra steps like using flash drives, and provides a quick overall memory assessment without being as detailed or time-consuming as memtest86.
K
kcaz56
03-01-2021, 10:40 AM #9

mdsched.exe is Windows' built-in tool for checking memory health. Using it before memtest86 is wise since it's part of the operating system, avoids extra steps like using flash drives, and provides a quick overall memory assessment without being as detailed or time-consuming as memtest86.