F5F Stay Refreshed Hardware Desktop Issues with dual channel setup.

Issues with dual channel setup.

Issues with dual channel setup.

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RoiMP
Member
80
08-29-2021, 02:43 AM
#1
Hey there, I'm almost ready to purchase a new motherboard but I think it's worth getting your thoughts on it. I've looked into many discussions about this issue, tried various fixes, but nothing seems to work—just RAM in slots 1 and 2, no boot in dual channel, and everything looks fine after cleaning the CPU socket, checking pins, and even resetting CMOS without success. The heat sink isn't damaged either. I've also tried overclocking it. With my current setup—Aorus B450 Elite V2, Ryzen 5 3600, Sapphire RX 6700 XT, HyperX Fury 2400MHz, and a 2x8GB DDR4 kit—I'm not sure what else to try next. My PSU is Corsair with 650W, and I have a Samsung 980 Pro 500GB NVME drive plus a 1TB HDD. What advice would you have?
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RoiMP
08-29-2021, 02:43 AM #1

Hey there, I'm almost ready to purchase a new motherboard but I think it's worth getting your thoughts on it. I've looked into many discussions about this issue, tried various fixes, but nothing seems to work—just RAM in slots 1 and 2, no boot in dual channel, and everything looks fine after cleaning the CPU socket, checking pins, and even resetting CMOS without success. The heat sink isn't damaged either. I've also tried overclocking it. With my current setup—Aorus B450 Elite V2, Ryzen 5 3600, Sapphire RX 6700 XT, HyperX Fury 2400MHz, and a 2x8GB DDR4 kit—I'm not sure what else to try next. My PSU is Corsair with 650W, and I have a Samsung 980 Pro 500GB NVME drive plus a 1TB HDD. What advice would you have?

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xxpaigecxx
Member
69
08-30-2021, 09:45 PM
#2
Have you checked both RAM slots 2 and 4 for any issues? It seems the problem might be with the RAM itself rather than the slots. Try inserting both slots together in slots 1 and 2 to see if it boots.
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xxpaigecxx
08-30-2021, 09:45 PM #2

Have you checked both RAM slots 2 and 4 for any issues? It seems the problem might be with the RAM itself rather than the slots. Try inserting both slots together in slots 1 and 2 to see if it boots.

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eduardodd08
Posting Freak
852
08-31-2021, 03:54 AM
#3
Only starts when connected to slots 1 and 2
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eduardodd08
08-31-2021, 03:54 AM #3

Only starts when connected to slots 1 and 2

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Mystxic
Junior Member
6
08-31-2021, 04:17 AM
#4
It seems to run in dual-channel mode. If it's a single unit, I'd start by testing with two drives in slots 1 and 2 before considering a replacement or reaching out to Gigabyte support.
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Mystxic
08-31-2021, 04:17 AM #4

It seems to run in dual-channel mode. If it's a single unit, I'd start by testing with two drives in slots 1 and 2 before considering a replacement or reaching out to Gigabyte support.

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LukinhasPvP13
Member
68
08-31-2021, 06:27 AM
#5
The main issue is that dual-channel isn't functioning, and the system only starts with RAM in slots 1 and 2. You have two drives connected to an 8GB RAM setup.
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LukinhasPvP13
08-31-2021, 06:27 AM #5

The main issue is that dual-channel isn't functioning, and the system only starts with RAM in slots 1 and 2. You have two drives connected to an 8GB RAM setup.

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patbreslin
Member
161
08-31-2021, 06:57 AM
#6
Did you purchase this board new or used? Also, could you reach out to Gigabyte support since it seems like the RAM slots are damaged and aren’t repairable on your own?
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patbreslin
08-31-2021, 06:57 AM #6

Did you purchase this board new or used? Also, could you reach out to Gigabyte support since it seems like the RAM slots are damaged and aren’t repairable on your own?

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Noxiusmid
Junior Member
37
08-31-2021, 10:09 PM
#7
Purchased it recently, around six months back, plan to reach out to them again
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Noxiusmid
08-31-2021, 10:09 PM #7

Purchased it recently, around six months back, plan to reach out to them again

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RAINBOWSkylex
Member
170
08-31-2021, 11:19 PM
#8
The board might be faulty or the CPU memory controller is defective. Slots 1-2 operate on one channel, while slots 3-4 are on another. Your issue indicates the memory channel for slots 3-4 is not functioning. I’d likely replace the CPU first and bring it to a local repair shop to test it in a different motherboard—easier than swapping an entire board. If the problem persists, return it for replacement.
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RAINBOWSkylex
08-31-2021, 11:19 PM #8

The board might be faulty or the CPU memory controller is defective. Slots 1-2 operate on one channel, while slots 3-4 are on another. Your issue indicates the memory channel for slots 3-4 is not functioning. I’d likely replace the CPU first and bring it to a local repair shop to test it in a different motherboard—easier than swapping an entire board. If the problem persists, return it for replacement.