F5F Stay Refreshed Hardware Desktop Issues with crashes and difficulty finding comprehensive BIOS guides or tutorials

Issues with crashes and difficulty finding comprehensive BIOS guides or tutorials

Issues with crashes and difficulty finding comprehensive BIOS guides or tutorials

Y
yalex27
Senior Member
461
11-14-2023, 10:47 AM
#1
I've addressed the main concern. Initially, I was testing my PC with several games and noticed frequent crashes lasting 5 to 20 minutes without any pop-ups. The Event Viewer showed a fault in a module like GameName.exe, nvwgf2umx.dll, UnityPlayer.dll, or nvgpucomp64.dll, with an exception code of 0xc0000005. It also reported screen blackouts followed by restarts (Kernel-Power, Event ID 41).

Before finding a solution, I tried several steps: running the System File Checker (fixed two files), updating graphics drivers, performing a memory diagnostic, uninstalling and reinstalling all VC++ packages. What actually resolved the problem was disabling Intel Turbo Boost in the BIOS. My system specs include an i3-14100F with stock cooler, RTX 4060, 32GB DDR5 RAM (XMP disabled), Gigabyte B760M Gaming X AX, and the BIOS is up to date. Most BIOS settings are set to auto, which confused me.

I’m seeking a detailed guide or tutorial on configuring BIOS settings, especially for reactivating Turbo Boost, and want to understand any cooler mounting issues or additional tests I should perform.
Y
yalex27
11-14-2023, 10:47 AM #1

I've addressed the main concern. Initially, I was testing my PC with several games and noticed frequent crashes lasting 5 to 20 minutes without any pop-ups. The Event Viewer showed a fault in a module like GameName.exe, nvwgf2umx.dll, UnityPlayer.dll, or nvgpucomp64.dll, with an exception code of 0xc0000005. It also reported screen blackouts followed by restarts (Kernel-Power, Event ID 41).

Before finding a solution, I tried several steps: running the System File Checker (fixed two files), updating graphics drivers, performing a memory diagnostic, uninstalling and reinstalling all VC++ packages. What actually resolved the problem was disabling Intel Turbo Boost in the BIOS. My system specs include an i3-14100F with stock cooler, RTX 4060, 32GB DDR5 RAM (XMP disabled), Gigabyte B760M Gaming X AX, and the BIOS is up to date. Most BIOS settings are set to auto, which confused me.

I’m seeking a detailed guide or tutorial on configuring BIOS settings, especially for reactivating Turbo Boost, and want to understand any cooler mounting issues or additional tests I should perform.

L
lulugdb
Member
174
11-16-2023, 07:38 AM
#2
Beyond enabling XMP, the BIOS usually doesn’t require much adjustment. Unless you plan to overclock or tweak settings, stick to the default stable configurations. If your system only works reliably when turbo boost is turned off, it might indicate a faulty CPU. With the 14th generation, degradation problems have been reported—confirm if your processor is still new.
L
lulugdb
11-16-2023, 07:38 AM #2

Beyond enabling XMP, the BIOS usually doesn’t require much adjustment. Unless you plan to overclock or tweak settings, stick to the default stable configurations. If your system only works reliably when turbo boost is turned off, it might indicate a faulty CPU. With the 14th generation, degradation problems have been reported—confirm if your processor is still new.

K
KetzPlayer
Member
210
11-16-2023, 03:56 PM
#3
Yes, it comes with a warranty. How can we still verify its functionality?
K
KetzPlayer
11-16-2023, 03:56 PM #3

Yes, it comes with a warranty. How can we still verify its functionality?

N
Nashiko57
Senior Member
485
11-16-2023, 07:58 PM
#4
The CPU temperature during heavy use with Turbo Boost is around 100°C or higher. This suggests the cooling system might not be sufficient.
N
Nashiko57
11-16-2023, 07:58 PM #4

The CPU temperature during heavy use with Turbo Boost is around 100°C or higher. This suggests the cooling system might not be sufficient.

P
PersieO
Posting Freak
786
11-18-2023, 08:19 AM
#5
There’s no direct way to verify the CPU while using it. The best approach is to eliminate possibilities by adjusting components or settings. Monitoring tools can help ensure temperatures remain normal. Disabling turbo boost often signals an issue. Possible causes include faulty CPU, insufficient power delivery, or inadequate cooling. It’s wise to keep the system unchanged when possible, opt for a fresh Windows installation or a Linux live USB. Each modification increases potential problems. Keep monitoring temperatures in the background and apply stress tests with software. If everything runs smoothly under load, it likely points to hardware failure. Inspect the CPU placement, check for bent pins, confirm proper cooler contact, and verify RAM installation. Borrowing another CPU for testing can clarify whether the problem lies there.
P
PersieO
11-18-2023, 08:19 AM #5

There’s no direct way to verify the CPU while using it. The best approach is to eliminate possibilities by adjusting components or settings. Monitoring tools can help ensure temperatures remain normal. Disabling turbo boost often signals an issue. Possible causes include faulty CPU, insufficient power delivery, or inadequate cooling. It’s wise to keep the system unchanged when possible, opt for a fresh Windows installation or a Linux live USB. Each modification increases potential problems. Keep monitoring temperatures in the background and apply stress tests with software. If everything runs smoothly under load, it likely points to hardware failure. Inspect the CPU placement, check for bent pins, confirm proper cooler contact, and verify RAM installation. Borrowing another CPU for testing can clarify whether the problem lies there.

0
0ACID_Rain0
Member
179
11-18-2023, 09:01 AM
#6
You've reset BIOS and achieved stable performance with low temperatures. The crash still appears under the same exception code in Event Viewer. It seems the issue might be related to software or system files rather than hardware. Cleaning a fresh installation could resolve persistent problems, especially if previous updates introduced conflicts.
0
0ACID_Rain0
11-18-2023, 09:01 AM #6

You've reset BIOS and achieved stable performance with low temperatures. The crash still appears under the same exception code in Event Viewer. It seems the issue might be related to software or system files rather than hardware. Cleaning a fresh installation could resolve persistent problems, especially if previous updates introduced conflicts.

M
muffles45
Member
189
11-19-2023, 04:37 PM
#7
A fresh Windows setup would be my next choice. This would eliminate both software problems and a damaged filesystem, since Windows will wipe the drive before the new install. If the issue persists after a clean setup, it probably points to the CPU, motherboard, or RAM.
M
muffles45
11-19-2023, 04:37 PM #7

A fresh Windows setup would be my next choice. This would eliminate both software problems and a damaged filesystem, since Windows will wipe the drive before the new install. If the issue persists after a clean setup, it probably points to the CPU, motherboard, or RAM.